yyyyyy x. yyyyyy

(818) 0000 xxxxxx xxxx , xxxx , xxxxx 00000

abc@xyz.com

 

objective

criminal justice degree candidate eager to contribute academic background as well as practical skills toward launching a rewarding career while providing immediate results for the employer.

profile

ø  offer theoretical and applied academic experience in criminal justice.

ø  highly versatile; quickly master new roles, responsibilities, technologies, and environments.

ø  dynamic communication, presentation, relationship building and problem-solving abilities.

ø  effectively develop and implement targeted action plans to maximize operational productivity and efficiency.

ø  excel at interacting with broad populations including senior management, staff, clients and external contractors.

ø  facilitate smooth communication between staff and senior personnel and expedite workflow to attain objectives.

ø  demonstrate outstanding problem solving and active listening skills; diffuse difficult situations with tact and ease.

ø  fluent in spanish & english.

ø  proficient in microsoft office.

education

ba in sociology, emphasis in criminal justice (in progress) - cal state northridge, graduating in 5/2009

internship

intern - los angeles probation department, camp holton                                                               

  applied advanced communication and interpersonal relation skills toward tutoring and mentoring juveniles while they served their sentences.

  proactively assisted students with grammar and reading skills, integral to their development and future careers.

  identified specific areas of improvement and advised staff members of progress.          

professional experience

bank teller supervisor - washington mutual - sun valley, ca                                                          2006-present    

  contribute strong leadership qualities toward effectively supervising staff to ensure achievement of critical goals in accordance with guidelines and procedures.

  successfully handle single transactions in under a minute, leading to a promotion to express teller.

  relied upon to handle monthly cash counts of entire branch, exhibiting exceptional dependability and detail orientation skills in achieving goals and timelines.

 

bank teller - bancomer - arleta, ca                                                                                     2005

  proficiently performed international wire transfers from mexico, el salvador, guatemala, and other central and latin american countries, with strong focus on accuracy and completion.

  successfully promoted superior service and exceptional customer satisfaction by promptly resolving issues and preventing escalation.

 

teller - bank of america - van nuys, ca                                                                                          2004-2005

  exhibited dynamic communication and closing skills in meeting and exceeding sales goals.

  conducted comprehensive review and analysis of daily operations and recommended ideas to management.

 

sales associate - robinsons may - north hollywood, ca                                                                 2003-2004

  applied communication and multitasking abilities in responding to telephone inquiries and attending cash register.

  built and established key relationships and liaised effectively with management, staff and customers.

 

prior experience

 

six flags - valencia, ca                                                                                                      2001-2003

attraction operator