Yyyyyy x. yyyyyy

 

Address:                                0000 xxxxxx xxxx , xxxx , xxxxx 00000

Phone:                                   (xxx-xxx-xxxx

 

Vacancy Posting:                 HQ-OSO-09-011362-PHX

Position:                                Transportation Security Inspector (Surface); SV-1801-H/H

 

KNOWLEDGE, SKILLS & ABILITIES (KSAs)

 

FACTOR A:  Ability to conduct inspections and investigations and engage in testing of surface security systems in a transportation mode

 

Throughout my progressive career in the transportation industry, I have repeatedly demonstrated my talent to conduct inspections and investigations, gather facts, and use extensive and effective analytical and evaluative methods to accurately perform tests. 

 

Applying my knowledge and expertise in the transportation industry, I worked as an Outside Sales Rep for Betts Truck Parts and Service.  I steered all Sales & Distribution of heavy-duty truck suspension, steering, brake parts and clutches in AZ.  In addition, I successfully contributed to business development by using proactive prospecting techniques to generate new customers.  I proficiently developed re-distribution in Yuma, Lake Havasu, Bullhead City and Kingman AZ and increased territory 22% @ 32% gross profit in 2003 and 40% @ 35% Gross Profit in 2004.  Due to my exceptional skills and for exceeding sales goal by 28%, I was awarded 1868 Club Jacket in 2004.

 

Serving as a Western Division Wholesale Manager of Genuine Parts Company (NAPA), Western Division, I applied my sharp critical thinking and problem solving abilities toward investigating daily operations and defining, developing and executing strategies to adjust corporate sales policies to address regional competition and local strengths.  I increased wholesale business by collaboratively working with General Managers, Sales Manager, and Wholesale Managers in the 7 Western Distribution Centers (San Diego, Los Angeles, Fresno, Morgan Hill, Sacramento, Phoenix and Albuquerque). 

 

While working as a Wholesale/JSA Manager for the NAPA Distribution Center, I conducted comprehensive review and analysis of local market needs to develop specialty markets based on the field surveys.  Applying my exceptional analytical abilities, I played a key role in the company s achievement of a 6% sales increase in 1994 and 8% increase in 1995. 

 

 

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FACTOR B:  Oral Communication: Makes clear and convincing oral presentations 

to individuals or groups; listens effectively and clarifies information as needed; facilitates an open exchange of ideas and fosters an atmosphere of open communication.

 

I have continually applied my advanced oral communication skills toward delivering presentations to individuals or groups, listening effectively, facilitating an open exchange of ideas and fostering an atmosphere of open communication.  I have an exceptional ability to communicate in English in a clear, concise manner that is appropriate for the target audience.  In addition, I have a strong ability to relate to individuals; consider differing views; consider and respond appropriately to needs, feelings, capabilities; provide constructive and positive feedback; and manage conflict.

 

As demonstrated in my progressive career, I have continually excelled in managing human resources by applying my oral communication talents, with accountability for staff direction, workflow planning and coordination, performance evaluations, professional development, and employee counseling and relations.  I have strategically developed job descriptions to meet changing staffing and project needs, with a strong focus on optimizing individual and group contributions to operational success. 

 

In my current role as a Client Service Representative at Workplace Safety Specialists, I contribute my presentation and interpersonal relation talents and effectively communicate value of health and safety training in the work environment and expected ROI.  Also, I collaborate directly with clients to establish and confirm individual requirements and expectations.

 

Working as a Sales Manager for Factory Motor Parts (AC Delco), I trained, mentored and motivated sales force on strategic customer oriented selling and consultative sales tactics, with strong focus on optimizing productivity, efficiency and performance, while maintaining a high level of employee morale and loyalty.  Exhibiting solid oral communication and interpersonal relation skills, I strategically established solid business relationships with independent installers in the automotive aftermarket, integral to ensuring best prices and high quality of services. 

 

While serving as a Sales Manager for Genuine Parts Company (NAPA), Napa Distribution Center, I exhibited solid leadership qualities in supervising an office staff of 9 people and 14 full time manufacturer representatives, playing a key role in their development and performance.  Applying my dynamic presentation, customer service and relationships management skills, I enhanced sales volume to $32,844,300 in 1997 and $34,159,000 in 1998.  I also strategically planned and coordinated workflow and schedules to maximize use of human resources while controlling labor costs and meeting company needs.

 

 

KSAs - Page 2 of 3

 

 

 

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FACTOR C:  Problem Solving: Identifying and analyzing problems; distinguish between relevant and irrelevant information to make logical decisions; provides input to solve individual and organizational problems.

 

Throughout my career, I have applied my problem-solving talents toward promptly identifying issues, distinguishing between relevant and irrelevant information to make logical decisions and providing input to solve individual and organizational problems.  I have consistently made sound, well-informed, and objective decisions based on critical thinking principles and sound facts and data.  In addition, I strategically perceive the impact and implications of decisions and make recommendations and commits to action, even in uncertain situations, to accomplish organizational goals.

 

I have extensive experience in effectively planning and coordinating Warehouse distribution, truck scheduling, administration, operations and sales, with a strong focus on optimizing productivity, efficiency and performance.

 

As an Account Executive at Accessory Center of Arizona, I proficiently communicated, developed and supported 62 GM Dealerships to inventory and sell GM accessories, demonstrating exceptional problem solving and prioritizing abilities in achieving goals and timelines.  I thoroughly reviewed daily operations and defined, developed and implemented targeted strategies to maximize performance, further illustrating exceptional problem solving and decision-making skills.  I innovatively designed and executed wholesale programs to pre-load GM accessories on stock vehicles.  In addition, I created retail displays to Show & Sell GM accessories to the ultimate consumer, directly resulting in enhanced bottom-line profits.

 

Serving as a Western Division Wholesale Manager at Genuine Parts Company (NAPA), Western Division, I applied sharp critical thinking abilities toward reviewing and analyzing daily operations and strategically planning and developing plans to adjust corporate sales policies to address regional competition and local strengths.  I also increased wholesale business by collaboratively working with General Managers, Sales Manager, and Wholesale Managers in the 7 Western Distribution Centers (San Diego, Los Angeles, Fresno, Morgan Hill, Sacramento, Phoenix and Albuquerque).