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yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
(xxx-xxx-xxxx (cell) / abc@xyz.com
career profile
results-oriented human services professional with solid knowledge of issues and best practices in case management methods, and knowledge of the related business context. process daily actions and program requests according to appropriate internal policies and procedures. demonstrate a commitment to continuous improvement, to include the use of contemporary applicable technology.
caseload management / client advocacy / program development / crisis intervention
leadership / outreach services / multicultural awareness / strategic planning / patient evaluation
education
capella university, minneapolis, mn
master of science, human services, 2010
gpa: 3.6 cum laude
university of nebraska at omaha
bachelor of sciences, family and consumer sciences, 1995
professional experience
therapeutic foster care specialist, 2009 c present
omni behavioral health
- counsel foster parents regarding issues including mental health, poverty, unemployment, substance abuse, physical abuse, rehabilitation, social adjustment, child care, or medical care.
- interview clients individually, in families, or in groups, assessing their situations, capabilities, and problems, to determine what foster services are required to meet their needs.
- serve as liaisons between students, homes, schools, family services, child guidance clinics, courts, protective services, doctors, and other contacts, to help further treatment plans.
- maintain case history records and prepare reports.
- advise parents with child rearing problems, interviewing the child and family to determine whether further action is required.
massage therapist, 2001 c present
oakview wellness center
- provide clients with guidance and information about techniques for postural improvement and stretching, strengthening, relaxation, and rehabilitative exercises.
- assess clients' soft tissue condition, joint quality and function, muscle strength, and range of motion.
- develop and propose client treatment plans that specify which types of massage are to be used.
community support specialist, 2008 c 2009
salvation army
- advocated for clients or patients to resolve crises and collaborated with other professionals to evaluate patients' medical or physical condition and to assess clients needs.
- referred patient, client, or families to community resources to assist in recovery from mental or physical illness and to provide referral or access to other service providers.
- counseled clients and patients in individual and group sessions to help them overcome dependencies, recover from illness, and adjust to life.
- utilized consultation data and social work experience to plan and coordinate client care, following through to ensure service efficacy.
medical interviewer, 2008
professional research consultant
- assessed the quality of healthcare services provided to recent inpatient or outpatient patrons.
youth care professional, 2004 c 2006
uta halee girls village
- met with youth groups to acquaint them with consequences of delinquent acts.
- interviewed individuals and family members to compile information on social, educational, criminal, institutional, or drug history.
- provided information and referred individuals to public or private agencies or community services for assistance.
- attended group meetings to provide information on agency services, requirements and procedures.
additional experience
case manager, 1999 c 2001 ~ arbor family counseling
activities
member, zeta thai chapter sigma gamma rho sorority; served as treasurer for two consecutive years.
member, heartland blueprint program; a united of the midlands program designed to help increase minority racial/ethnic volunteerism leadership in the community.
member, bni (business networking international) referral organization for business owners looking to acquire referrals and or leads for their company; served as vice president
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