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yyyyyy x. yyyyyy
0000
xxxxxx xxxx , xxxx , xxxxx 00000
(xxx-xxx-xxxx
abc@xyz.com
Information Technology ▪ Computer Support
Performance-driven IT/Computer Support Professional and IT Degree Candidate eager to contribute technical proficiencies as well as dynamic user/customer service and project management skills toward supporting operations of a progressive organization.
♦ Key areas of Expertise ♦
IT/Network Troubleshooting
Hardware/Software Support
Project Management
Customer Service
Business Operations
Inventory Control/Audits
Event Coordination/Scheduling
Program Development
yyyyyy x. yyyyyy
Professional Profile
Escalate business development through innovative initiatives that increase productivity and revenue growth; exceed goals and expectations
Organized and detail-oriented; expertise in troubleshooting and providing IT, network, hardware, and software support
Self-motivated and dedicated Leader; experience in project management, program development, daily business operations including scheduling and travel arrangements, and event coordination
Communicate technical and complex information easily and concisely; strong analytical mind
Exhibit diagnostic and collaborative problem-solving skills; translate individual needs into responsive, cost-effective solutions and applications
Expand clientele by securing large-profit accounts while maintaining existing customer base through strategic marketing, account management, and excellent customer service
yyyyyy x. yyyyyy
Employment History
Branch Manager 2007 C Present
Interline Brands ▪ Malden, MA
Serve as technology support expert; provide PC hardware and software assistance and actively collaborate with offsite corporate IT team to troubleshoot and promptly resolve complex network-related issues
Key player who travels nationwide to participate in new branch development; maximize productivity through exceptional employee training ensuring business model standards
Boost business development through exceptional management of daily business operations; focus on wholesale construction supply
Essential team member who oversees site maintenance and ensures OSHA compliance; conduct building inspections and enforce preventative maintenance
Vital contact who provides inventory control and sustains stock levels; verify cycle counts and implementation of adjustments as required; locate stock at other locations and coordinate transfers to fulfill customer orders
Skillfully launch inventory audits; optimize business operations by maintaining showroom Cash Log reports, Credits, and Proof of Delivery (POD) signatures for audit purposes
Build and maintain existing customer base through superior customer service; determine pricing and run sales advertisements
Demonstrate strong leadership qualities; member of the Safety Committee board
Consistently increase sales growth and achieve sales quotas
Manager 1998 C 2007
Cyr Entertainment ▪ New England
Successfully promoted, managed, and participated in acts performed in small venues throughout New England; maintained schedules, coordinated travel arrangements, and oversaw technical aspects of live performances
Spearheaded training program for students; developed core musical skills
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Computer/Technical Skills
Proficient in Microsoft Office, PC Hardware/Software
Knowledgeable in the principles of Internet and Information Securities
Demonstrate expertise in new business development; provide coordination and connections for all computer systems
yyyyyy x. yyyyyy
Education
Associate of Science in Information Technology Anticipated 2012
Bunker Hill Community College ▪ Charlestown, MA
Bachelor of Music in Professional Music 2006
Berklee College of Music ▪ Boston, MA
yyyyyy x. yyyyyy
0000
xxxxxx xxxx , xxxx , xxxxx 00000
(xxx-xxx-xxxx
abc@xyz.com
[Date]
[Attention Line]
[Organization s Name]
[Address Line 1]
[Address Line 2]
Dear [Insert Name]:
This letter and the enclosed r sum are an expression of my interest in seeking a rewarding position as [IT Specialist] within your organization. I bring valuable experience and training which makes me an excellent match for your advertised position.
You will gain a dedicated and motivated individual who can communicate well with all levels of the organization. I am able to inspire others to achieve common goals and create customized solutions to complex problems. Expertise in IT and network problem resolution, hardware and software support, project management, and superior customer service are some of my strengths.
I would appreciate the opportunity to meet with you to discuss how my skills and background might fit in with [Organization Name s] current and future needs. Please do not hesitate to contact me for further information or to arrange an interview that best suits your schedule. Thank you for your time and consideration.
Sincerely,
Carl Cyr
Enclosure
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