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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

Homexxx-xxx-xxxx

Cell xxx-xxx-xxxx

abc@xyz.com

 

~ Decisive and versatile Senior-Level Management Professional eager to contribute exceptional administrative, finance/accounting, human resources, and business leadership expertise toward supporting a dynamic organization in optimizing bottom-line performance. ~

 

Qualifications Profile

 

         Proficiency in full scope of administrative operations management encompassing human resources, marketing, employee relations, budget administration, and development and enforcement of operating policies and procedures. 

         Diligently scrutinize business operations to determine and optimize fiscal performance, sustainability, competitive positioning, and revenue opportunities.

         Merge solid leadership and communication skills to hire, train, motivate, coach, and direct highly-productive personnel.

         Research, analyze, identify and target business development opportunities to catapult business into excellent profitability; long-respected for sharp management acumen, tenacity, analytical strengths, resourcefulness, and financial savvy.

         Excel in piloting continuous improvement efforts, fortifying customer relations and company reputation, strategic planning, and expanding market share.

 

Professional Experience

 

San Diego Medical Transport, San Diego, San Diego, CA, 2004 to 2009

General Manager / Chief Operations Officer

         Played a pivotal role in procuring and transforming under-performing company providing non-emergency medical transportation services.

         Drove cohesive and collaborative efforts among multidisciplinary personnel to re-establish and maintain strong service levels, improve budget compliance, and streamline route movement and scheduling.

         Spearheaded efforts to revitalize demand for services, strengthen customer satisfaction, advance business development, and boost market share.

         Enhanced efficiency by automating manual dispatch and billing systems to CAD-based system for maximum passenger load.  

         Overhauled condition of fleet and elevated passenger safety by directing repairs and procuring new vehicles.

         Maintained and maximized cash flow by steering billing compliance and contributing talents in profit and loss management.

 

Continued

 

 

Yyyyyy x. yyyyyy ~ Page 2 of 2

 

Professional Experience continued

 

Care Medical Transportation, San Diego, San Diego, CA, 1997 to 2007

Administrative Vice President

         Steadily advanced through a series of promotions based on exemplary performance, results and work ethic.

         Charged with overseeing corporate communications and operations inclusive of marketing, business development, contract administration, and management of Communications Center, Support Services and Garage.

         Leveraged considerable human resources expertise to manage employee base of 100+, process payroll, maintain HR files, devise work schedules, and perform recruiting and staffing functions.

         Analyzed and determined service demands to effectively align employee schedules and vehicle readiness.

         Contributed financial capabilities toward performing job costing, accounts payable and receivable, billing, budget administration, and cost control initiatives.

         Directed daily office administration inclusive of technology/computer operations, maintenance and procurement.

         Concurrently served as General Manager of separate Wheelchair and Ambulatory Medical Transportation Company.

         Championed NFL project in conjunction with local hospital to supply first aid tents and services.

 

 

Prior background includes role as Administrative Assistant to East County Fire Department, El Cajon, CA, 1989 to 1997; provided high-level administrative support to Fire Chief and Board of Directors via government accounting and budgeting, payroll, benefits administration, annual audits, dispatch operations, reporting, and fiscal administration.

 

Education

 

Business Administration degree in progress, San Diego Mesa College, San Diego, CA, 2007 to Present

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