Yyyyyy x. yyyyyy                         0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx                                                                               abc@xyz.com

 

Career Objective                                                                                            

Performance-driven professional eager to contribute solid administrative, management and client relation skills toward actively supporting the employer in optimizing operational and financial performance.

 

Profile                                                                                                              

Ø  Offer professional and academic experience in marketing and advertising, with comprehensive account management and client servicing background.

Ø  Effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.

Ø  Proactively develop and direct motivated teams and create a collaborative environment conducive to achieving high levels of employee retention and job satisfaction.

Ø  Exceptional ability to research and evaluate industry trends and competitor products and use findings toward designing and executing innovative strategies to boost company leveraging in a saturated market.

Ø  Dynamic communication, presentation, relationship building and problem-solving abilities.

Ø  Excel at interacting with broad populations including senior management and staff as well as clients and external contractors.

Ø  Fluent in English and Spanish.

Ø  Relocating to Portland, Oregon.

 

Key Achievements                                                                                            

Ø  Increased the Blockbuster store s Hispanic customer traffic 70% by designing and implementing creative marketing and customer service strategies.

Ø  Won the GCCS excellence award at Blockbuster by achieving 590.48% of goal, based on excellent product sharing performance.

Ø  Achieved 326.61% of goals in Second Quarter 2004 at Blockbuster.

Ø  Consistently maintained an average of 200% of sales goals on a weekly basis at Zion s Bank and received extremely positive reviews from management.

 

Education                                                                                                         

Master of Business Administration in Marketing - University of Phoenix, 2004-2007; GPA: 3.86/4.00

Bachelor s Degree in Business Management - Externado de Colombia (Bogota, Colombia), 1997-2002; GPA: 3.80/4.00

 

Professional Experience                                                                               

Latin Business Concepts                                                                                               2007-Present

Owner/Operator

  Apply sharp business acumen and strategic marketing abilities toward effectively building and launching a new marketing firm geared towards Latin Americans, with strong focus on optimizing productivity, efficiency and quality of services.

 

HMC-LA AGENCY                                                                                                         2006-2007

Account Coordinator/Office Manager

  Contributed dynamic leadership skills in directing, monitoring, and implementing grassroots projects for all clients through account servicing, creative media, accounting and public relations.

  Proficiently developed and executed streamlining strategies including updating and managing traffic reports, production schedules, and status reports for clients such as Zions Bank, WCF, Intermountain Health Care, The Truth, amongst others.

  Cost-effectively projected and administered $15K grassroots budget to ensure utilization of client financial resources.

  Conducted comprehensive research and analysis in preparing and delivering PowerPoint presentations for potential and current clients.

  Applied advanced communication abilities in responding to client and supplier inquiries and troubleshooting any issues.

 

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Blockbuster Video (Park City, UT)                                                                                  2002-2006

Manager

  Innovatively designed and launched targeted marketing plans to attract the Hispanic market in the Park City area, resulting in a 30%+ increase of Hispanic customers.

  Efficiently planned and coordinated workflow, defined staffing requirements and assigned projects to optimize utilization of human capital and operational resources.

  Proactively supported the integration of corporate and franchised marketing logistics, and cash flows data each quarter.

  Relied upon to oversee and direct all aspects of daily store operations including customer relations and problem resolution.

 

Zion s Bank (Park City, UT)                                                                                            2004-2005

Personal Banking Representative

  Built and established an extensive Hispanic network, instrumental to boosting new business development and sales.

  Resourcefully identified and maximized cross-sell bank opportunities through client profiling, demonstrating exceptional analytical and organizational skills in achieving goals and timelines.

  Successfully promoted superior service and exceptional customer satisfaction by promptly resolving issues and preventing escalation.

 

Professional Affiliations                                                                             

Member - National Association of Hispanics MBA
Member - National Association of Professional Women

 

 

 

 

 

Yyyyyy x. yyyyyy                         0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx                                                                               abc@xyz.com

 

 

 

 

 

 

 

 

Date

 

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a challenging career opportunity and am submitting my resume for your review.  In advance, thank you for your time and consideration.

 

From supporting high performance teams and facilitating superior client servicing to creating targeted marketing strategies and executing proactive organizational processes and procedures, I have continually excelled in maximizing performance as a dynamic team member.  I excel in identifying and resolving inefficiencies, introducing solutions instrumental to boosting performance and strategically utilizing resources to generate optimal results.  As illustrated by the accompanying resume, I have a solid professional and academic background in marketing and advertising, with a strong focus on the Hispanic market.  To complement my experience, I offer a Master of Business Administration in Marketing.

 

As a member of your staff, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  I am confident that I could be a valuable asset to your firm, and look forward to interviewing with you in the near future.

 

Sincerely,

 

 

 

 

Yyyyyy x. yyyyyy