yyyyyy x. yyyyyy

7819 waterlace dr.                                                                                                                           abc@xyz.com

xxxxxx, xxxxxx xxxxxx                                                                                                                                              (xxx-xxx-xxxx

career objective                                           

results-driven operations manager eager to contribute broad scope of knowledge and dynamic analytical, orxxxxxxnizational, and communication skills toward supporting the employer as a motivated and productive team member

profile                                                              

ø  offer numerous years of progressive operational management experience in diverse arenas, with expertise in sales and marketing, client and vendor relations, human resources, logistics, and business administration

ø  extensive knowledge of the electronic security and surveillance systems, b2b consultation, and retail sales industries; demonstrated ability to perform in multiple concurrent capacities and apply sharp business acumen across varied platforms

ø  facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention; cultivate long-term business relationships that result in repeat business and referrals

ø  successfully recruit, train, and direct top-performing support teams; strategically plan and coordinate workflow and human resources for optimal coverage while containing labor costs

ø  conduct detailed analyses to develop process improvements, standardizations, business documentation, resource allocations, and operational structures that maximize productivity

ø  work closely with geographically dispersed clients to pinpoint and address individual needs; manage key accounts, develop niche markets, and administer major contracts resulting in high-revenue transactions

ø  proactively monitor industry trends and developments, including competitive services and marketing activities; expertly identify and capitalize on opportunities to penetrate and develop markets

ø  strong technical proficiencies including microsoft office suite (word, excel, powerpoint, access, outlook) and peachtree accounting systems; experience handling various high explosives including 20mm and 30mm munitions, as well as air intercept missiles (aim 7, aim 9, agm-65) and general purpose bomb units and laser guided bombs

~ key achievements ~

• successfully founded and managed insert city branch of alert protection systems, an electronic security company serving residential and commercial clients throughout the atlanta metro region; effectively drove sales and marketing efforts to complete more than 1,000 installations
• turned around underperforming branch of brinks home security to increase close rate on company-scheduled appointments from 33% to 52% in less than one year as sales manager; restructured branch and developed cross-functional internal teams to surpass installation goals for the first time in more than three years
• implemented varied marketing strategies to triple average self-generated sale per brinks home security sales consultant
• responsible for directing more than 50% of alert protection systems sales across north and central xxxxxx as area sales manager operating out of the morrow branch; designed  portfolio presentation manuals, trained staff in business development techniques and product features, and developed far-reaching contact network
• effectively entered and developed new territories for nase; named rookie of the year and continued to rank as top producer for three consecutive years
• expertly coordinated logistics, loading, and delivery operations for overnite-transportation freightliners serving 13 cities; achieved 100% on-time departure rate
• awarded numerous us air force decorations for exemplary service as a munitions systems specialist stationed at osan air base in south korea and a supervisor at moody air force base, valdosta, xxxxxx; recognized for expertise in warehousing and maintaining munitions, safety assurance, flight-line delivery, and radio/dispatch operation

professional experience                            

owner / operator, alert protection systems, inc., insert location(atlanta, xxxxxx?)                                                       insert dates

 

sales manager, brinks home security, tucker, xxxxxx                                                                                                2002 c present

area sales manager, alert protection systems, inc., morrow, xxxxxx                                                               1997 c 2002

 

senior account executive, nase, marietta, xxxxxx                                                                                        1993 c 1997

route coordinator, overnite-transportation, atlanta, xxxxxx                                                                           1991 c 1993

 

store manager, helzberg diamonds, tucker, xxxxxx                                                                                       1987 c 1991

~ military background ~

staff sergeant (e-4), united states air force c honorable discharge      

 

~ additional background information available ~

education                                                          

associate s degree in business administration, atlanta junior college