Top performing professional offering extensive mortgage industry experience in FHA, VA and Conventional loan processing and underwriting with demonstrated leadership and management experience eager to contribute to the operations of a dynamic organization
þ Excel in recruiting, training and leading top-performing loan processing teams
þ Proven ability to manage large loan volumes; experienced processing 70 C 80 loans per month
þ Expertise in customer relations and needs assessment; able to build customer confidence
þ Precise, detail-oriented worker with sound judgment and decision-making skills
þ Dynamic communication and problem-solving skills
þ Computer skills: Calyx Point, Encompass, DO, LP, Automated Writing and Microsoft Office Suite
GENPACT MORTGAGE SERVICES, Irvine, CA 2010 C Present
Government Loan Processor
Provide exceptional customer service as the sole point of client contact while processing government loans from completion of application through closing
Ensure successful processing by identifying and gathering required conditions, completing pre-underwriting, reviewing closing statements and responding to all client concerns/questions
Promote service excellence while training junior staff
REFLEX FUNDING, Costa Mesa, CA 2009
Senior Loan Processor
Successfully established processing procedures for new company, including reviewing and implementing all underwriting and compliance changes
Supported and advised sales staff on loan structuring
Accurately processed FHA and Conventional loans
INTERCOASTAL FUNDING, Fountain Valley, CA 1990 C 2009
Senior Loan Processor, 1996 C 2009
Oversaw full-scope responsibilities for pre-underwriting files, proactively troubleshooting issues and processing loans from opening through funding
Efficiently processed 40 to 50 FHA, VA and Conventional loans per month
Effectively developed, trained and mentored support staff and Loan Officers
Loan Officer, 1990 C 1996
Played a solid in growing business by soliciting, originating, pricing and locking-in loans; originated 5 to 10 accurate and complete loans per month
Developed strong business relationships while communicating with real estate agents and all principals
BANKERS AFFILIATED MORTGAGE, Orange, CA 1985 C 1990
Processed and maintained a personal pipeline of 70 C 80 FHA, VA and Conventional loans per month
Built a strong processing team by recruiting, interviewing, hiring, training and managing 5 employees
Received Employee of the Year award four times (80 employees in three offices)
Hiring Agent Name
I am currently seeking a challenging career opportunity in a (INSERT ACTUAL TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.
As demonstrated in the accompanying resume, my professional qualifications include extensive experience in the mortgage industry with particular emphasis on FHA, VA and Conventional loan processing and underwriting. I am very comfortable working in fast-paced, high-volume environments and have personally managed a pipeline of up to 70 C 80 loans per month in addition to supervisory duties. I am a proven leader with over two decades of experience training and supervising top-performing teams. I am dedicated to achieving profitability while providing outstanding customer service. My exceptional organizational skills allow me to effectively work well under pressure and meet all required deadlines.
As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your firm, and look forward to interviewing with you in the near future.
Yyyyyy x. yyyyyy
I would like to thank you for providing me the opportunity to interview with you and discuss the exciting (TITLE OF POSITION APPLYING FOR) position currently available with your company. Having gained a deeper insight into the job requirements and your objectives, I am confident you will find me a valuable asset in achieving your goals.
As discussed, I am an enthusiastic, disciplined team player eager to launch a successful career as a dedicated member of your staff. I believe you will find my dynamic (LIST A FEW SKILLS/QUALIFICATIONS RELEVANT TO THE POSITION) skills vital to your operations and look forward to contributing to your success.
Should you have any additional questions, or to discuss future employment opportunities, please feel free to contact me at your earliest convenience. Again, thank you for the enlightening interview. I look forward to your response.
Yyyyyy x. yyyyyy
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