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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

(xxx-xxx-xxxx ~ abc@xyz.com

career profile

results-oriented management professional with 8 years of solid skill and the capacity to handle various sales functions within a retail environment.  detailed and dynamic communicator and persuasive speaker, able to forge meaningful associations with colleagues and management. talent to identify the needs of clients and to encourage a risk-free, positive atmosphere to meet those needs. demonstrated talent for developing plans that successfully meet the objectives of an organization.

 

merchandising / promotions & marketing / inventory management

bookkeeping / payroll / forecasting / customer service / sales management / project management

written & verbal communication / professional development and training

professional experience

significant career accomplishments:

~         recipient of the manager of the year for exceeding sales goals and profits.

~         store was recognized by finishline president for having the best customer service (2008).

~         converted an underperformed sales team by boosting employee morale resulting in better customer service and having 0% turnover in 2 years.

 

store manager, 08/2006 c 02/2009

finishline, newark, ca

  • drove store traffic by 50% and net sales by roughly $250,000 during 1st year as store manager.
  • ensured that the unit consistently received high marks for customer service on monthly secret shopper reports.
  • hired, trained, and evaluated personnel in sales or marketing functions, promoting or firing workers when appropriate.
  • directed and supervised employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • monitored sales activities to ensure that customers receive satisfactory service and quality goods and instructed staff on how to handle difficult and complicated sales.
  • provided customer service by assisting customers, and responding to customer inquiries and complaints.
  • examined merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
  • planned budgets and authorized payments and merchandise returns.

 

stockroom manager, 03/2004 c 08/2006

footaction, daly city, ca

  • organized the store s loss prevention/inventory control programs and awareness on the floor to ensure smooth operation during business hours and minimal losses in merchandise.
  • assisted store management in ensuring that customers receive exemplary customer service, store closing/opening, and recruiting and hiring new employees.
  • remained knowledgeable of daily sales goals and processed stock on a timely basis in order to drive business.
  • ensured visual standards are maintained throughout the day.
  • fostered a team environment by creating a fun, competitive, and inviting atmosphere when supervising daily functions such as inventory management, book keeping, and payroll.

 

host/waiter/floor leader, 09/2000 c 03/2004

red lobster, san bruno, ca

  • headed up wait staff and handled, monitored and controlled completion opening and closing operations.
  • awarded numerous hospitality awards and recognitions for the excellent service delivered to customers. 

education

san jose state, ca 2001 c present

 

yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

(xxx-xxx-xxxx ~ abc@xyz.com

 

<date>

 

<<first name>> <<last name>>

<<title>>

<<company>>

<<street address, suite #>>

<<city, state zip code>>

 

dear <<courtesy>> <<last name>>,

 

it is with great confidence that i offer 8 years of management, sales, and strong client relations experience to your organization. as i pursue the <<position title>> within <<company name>>, i recognize that my credentials and experience would greatly assist in reaching future goals and objectives.

 

experience store manager, stockroom manager, and waitress/team leader is the basis for my confidence that i would be a valuable asset to your organization. my career history consists of vast experience in generally accepted management practices consistent with the recognition of retail sales objectives. throughout my career, i consistently communicate the company s fiscal vision to the internal members of the organization so that everyone understands their role in achieving these goals, ensuring that the action steps are taken to ensure those goals are met. additionally, i often advise management on my prepared recommendations for improvements in policies, controls, and new methods, effectively communicating with other members of the team also, verbally and in writing.

 

during my career, i ve gained notable experience leading and training other employees in the appropriate procedures necessary for meeting the accounting needs of an economic enterprise. my professional background also includes:

 

merchandising / promotions & marketing / inventory management

bookkeeping / payroll / forecasting / customer service / sales management / project management

written & verbal communication / professional development and training

 

my aptitude for evaluating complex problems and reviewing related information to develop viable solutions would be of great use to your organization. i welcome more discussion about how my skills can help in meeting the goals and objective of your organization. until then, should you have any additional questions feel free to contact me at your convenience.

 

sincerely,

 

 

 

yyyyyy x. yyyyyy

enclosure

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