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Yyyyyy x. yyyyyy                                      

 

Address:                                   0000 xxxxxx xxxx , xxxx , xxxxx 00000

Phone:                                      (xxx-xxx-xxxx

Email:                                       abc@xyz.com

Social Security Number:            XXX-XX-XXXX

Citizenship:                               United States of America

Veterans Preference:                 10-point preference based on a compensable service-connected disability of 30 percent or more

Highest Grade:                          YA-0201-02, 4/2006-Present

 

 

Vacancy Posting:                      OST.M-2009-0024

Position:                                   Program Analyst, GS-0343-14BP

Dept./Agency:                           Department of Transportation, Office of the Secretary of Transportation

 

 

 

Core Competencies

 

Program Analysis; Program Enhancements; Qualitative/Quantitative/Technical/Statistical Analysis; Research; Data Generation; Information Gathering; Surveys/Studies; Project Management; Briefings; Presentations; Communications; Consultations; Interpersonal Relations; Collaborative Teamwork; Strategic Planning; Organization; Workflow Coordination; Prioritization; Time Management; Policy/Regulatory Compliance; Operations; Administration; Budget Compliance; Financial Principles; Computer Operations/Software Applications; Database Management; Performance Optimization; Crisis Management; Organizational Leadership; Productivity/Efficiency Improvement; Decision-Making; Staff Training/Development; Recruiting

 

 

Professional Experience

 

Human Resources Specialist , 0201/ YA-02, 8/0000 xxxxxx xxxx , xxxx , xxxxx 00000

Supervisor:  May Contact - Karen Hannah xxx-xxx-xxxx

Hours:  40 per Week

Salary: $94,974

 

Contribute dynamic communication and organizational skills as a Corporate Recruiter for the Recruitment Assistance Division (RAD), Defense Applicant Assistance Office (DAAO).  Play a key role in collaborating with senior officials in strategically developing and implementing broad range of recruitment strategies to attract a diverse and talented pool of candidates for employment opportunities within the Department of Defense (DOD).

 

Demonstrate solid understanding of human resources practices and principles in proficiently advising senior officials on personnel staffing, performance management, position management, job analyses, pay administration, leave entitlements and promotions.  Orally update the Pentagon to the Deputy Under Secretary of Defense (Civilian Personnel Policy), a Congressional political appointee, on the status of the Hiring Heroes program.  Work directly with the Summit Performance Group, a private sector full-service conference management and travel site selection and sports event coordination company that manages the Salute to America s Heroes Road to Recovery Conference in Orlando, FL, for war wounded service members.  Exhibiting strong communication skills, approach and solicit a diverse group of private sector, DOD, and other Federal agency employers for participation at the Conference s career fair.

 

 

 

 

 

page 1 of 5

 

Yyyyyy x. yyyyyy                                      

Job Posting: Program Analyst, GS-0343-14BP

Social Security Number: XXX-XX-XXXX                                                                                  page 2 of 5

 

 

 

Conduct on-site recruiting efforts and delivered presentations at various military bases, colleges and universities.  Strategically target special interest recruitment venues, including the Equal Opportunity Publications (EOP) Disability Career Far for persons with disabilities and the Office of Personnel Management's (OPM) Working for America Career Fairs.  Plan, coordinate and conduct numerous highly successful Hiring Heroes Career Fairs for severely wounded service members of Operation Iraqi Freedom and Operation Enduring Freedom, and their family members in San Diego, CA, and Fort Lewis, WA, with each event exceeding attendance goals.  Effectively recruit 44 employer agencies/companies for 3 consecutive conferences in 2006, 2007 and 2008.  Exhibit solid communication and interpersonal relation skills in meeting local San Diego area Mayors and Commanding Officers to explain Hiring Heroes Career Fairs and gain their support and attendance at the career fair as guests and guest speakers.

 

Serve as the military Transition Assistance Program (TAP) Program Manager, with full accountability for contacting area military base resource managers to schedule and conduct DOD employment opportunity briefings for separating and retiring active duty service members.  Proficiently draft and respond to Congressional Inquiries from members of Congress who receive inquiries from their military veteran constituents regarding government employment opportunities.

 

With strong focus on accuracy and timeliness, prepare After Action Reports for off-site trips, meetings, conferences and recruitment events.  Proactively support job applicants and respond to inquiries via e-mail, telephone, and/or in-person.  Answer technical, systemic, and procedural questions regarding DOD employment opportunities and the hiring process.

 

 

Human Resources Specialist, 0201/ GS-13, 4/2005 - 8/0000 xxxxxx xxxx , xxxx , xxxxx 00000

Supervisor:  May Contact - Margaret Sills, 757-396-7801

Hours:  40 per Week

Salary: $77,363/yr

 

Spearheaded diverse HR administration activities including recruiting, staffing and orientation as the External Recruitment Program Manager for the Department of the Navy (DON).  Applied strong program management skills in overseeing student programs, including the Workforce Recruitment Program for Students with Disabilities (WRP) and the Mineta Internship Immersion Program.  As the External Recruitment Program Manager for on-site college and military veteran s recruitment, as well as national professional and student organization conference recruitment, advised the Recruitment Division Director and senior staff on establishing and using recruitment metrics and statistics.

 

Successfully built top-performing personnel vital to supporting enterprise-wide operations by strategically recruiting and effectively interviewing, screening and testing candidates.  Conducted comprehensive review and analysis of DON recruitment policies to define, develop and recommend targeted plans to optimize staffing, training, classification, and recruitment. 

 

Applied advanced communication skills toward conducting quarterly regional recruitment meetings to inform Navy and Marine Corps recruiters on current DON, DOD, and other public and private sector recruitment strategies.  Served as an active member and participant on the Department of Defense (DOD) Recruiters Consortium as well as the DOD WRP Steering Committee, co-chaired by the Pentagon Disability Program Office and the Department of Labor.

 

 

 

 

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Yyyyyy x. yyyyyy                                      

Job Posting: Program Analyst, GS-0343-14BP

Social Security Number: XXX-XX-XXXX                                                                                  page 3 of 5

 

 

 

Equal Employment Opportunity Specialist, 0260/ GS-12, 9/2000 - 4/0000 xxxxxx xxxx , xxxx , xxxxx 00000

Supervisor:  May Contact - Jess Lugo, 619-615-5560

Hours:  40 per Week

Salary: $65,000/yr

 

Supervised the agency s Affirmative Employment Program (AEP), with strong focus on optimizing productivity and efficiency.  Independently monitored and prepared quarterly statistical reports on affirmative employment actions of targeted minority groups.  Collaboratively worked with senior management on developing strategic short- and long-range planning efforts.  Advised management on courses of action to eliminate barriers to Equal Employment Opportunity.

 

Demonstrating strong research and analysis skills, prepared annual Equal Employment Opportunity Commission (EEOC) Affirmative Employment Program (AEP) statistical reports.  Extracted activity and personnel data for analysis, diversity, and AEP reporting, utilizing HR management systems.  

 

Organized and led the implementation of Special Emphasis Programs (SEP), further illustrating solid leadership qualities.  Innovatively designed, developed and implemented targeted EEO educational and SEP marketing materials.  

 

Improved employee experience by collaborating directly with senior management to identify and launch policies and procedures to maximize operational performance.  Proficiently enhanced employee morale and productivity by promptly defining issues, diplomatically resolving problems and thoroughly researching complaints.  Prepared EEO class action complaint intake documentation.  Investigated and draft responses to inquiries received from serviced agencies concerning civil rights, reasonable accommodation, promotion non-selections, and age discrimination disputes.

 

Performed detailed research to appropriately advise management on systematic hiring, placement, retention, advancement, and education employment barriers.  Relied upon to manage special projects and compliance assessments in support of Federal Equal Employment Opportunity Commission regulations and Code of Federal Regulations (CFR) principles and guidelines.  

 

Proactively built and established key relationships and liaised effectively with local officials, individuals, and special interest organizations.  Attended targeted college, university, veteran s and community career and job fairs to effectively recruit applicants.  Managed community outreach efforts; delivered over 20 employer briefings to targeted job seekers, special interest groups, and non-profit organizations specializing in job training, job development, and job placement of veterans and persons with disabilities.

 

Worked as an active Committee Member on the Veterans Employment Committee, an affiliate of the California State Employment Development Department, the Business Advisory Council (BAC), sponsored by Able-Disabled Advocacy of San Diego, and the Access Center s Business and Employer Services Team (BEST).  Designed and delivered annual Prevention of Sexual Harassment (POSH) training module to over 200 non-supervisory human resources staff personnel.

 

Participated in a 3-month detail training program at Navy Region Southwest.  Acquired valuable knowledge and practical experience in Alternative Dispute Resolution (ADR) intake processing, case management, investigative research, employee counseling, drafting and composing settlement agreements, and case referral procedures.

 

 

 

 

 

page 3 of 5

 

Yyyyyy x. yyyyyy                                      

Job Posting: Program Analyst, GS-0343-14BP

Social Security Number: XXX-XX-XXXX                                                                                  page 4 of 5

 

 

 

Merchandising Associate Store Manager, 1/2000 - 9/0000 xxxxxx xxxx , xxxx , xxxxx 00000 Carmel Mountain Road, San Diego, CA 92128

Supervisor:  May Contact - Mike Brown, 619-592-9600

Hours:  40 per Week

Salary: $40,000/yr

 

Exhibited strong leadership qualities in overseeing 5-member sales team.  Identified performance gaps and conducted extensive analysis to design strategies to eliminate gaps.  Trained, mentored and motivated personnel, playing an instrumental role in the development of top performing team members.  Directly managed two or more merchandising departments.  Efficiently planned and coordinated workflow, defined staffing requirements and assigned projects to optimize utilization of human capital and operational resources.

 

Applied sharp business acumen toward defining and implementing business and merchandising tactics. Consistently achieved monthly and quarterly sales and profit-and-loss objectives for the year.  Analyzed and interpreted inventory and management reports.  Constantly monitored stock and ensured timely reordering to maintain shelf inventory levels.

 

Played a key role in supporting store management with various HR activities, including interviewing, hiring, placing and training new hires.  Proficiently enhanced employee morale and productivity by developing team-building initiatives.  Demonstrated problem solving and critical thinking skills in resolving issues related to customer relations.  

 

 

Operations Manager, 5/1998 - 1/0000 xxxxxx xxxx , xxxx , xxxxx 00000

Supervisor:  May Contact - Major Bruce Neuberger, Phone Number Unavailable

Hours:  40 per Week

Salary: $50,000/yr


Further illustrating solid management abilities, oversaw 2 Branch Supervisors and 5 Support Staff, with accountability for managing employee assistance programs and serving as the Equal Opportunity Advisor.  Designed, developed and implemented staff training, organizational strategies, department structures, staffing, retention and training, by working collaboratively with department managers.  Promptly and efficiently resolved qualification determination disputes.  

 

Assigned as the Technical Advisor for third party Equal Employment Opportunity and EEO complaints and proceedings.  Prepared and delivered engaging and educations presentations and orientations to new hires.  Strategically built high-performance teams by providing quality new hire orientation in procedures and EEO guidelines as well as counseling staff on optimal solutions and employee rights in addressing on-the job issues.  Strategically planned and coordinated assignments to maximize use of resources while controlling costs and meeting organizational needs.  Steered all personnel assignments and equipment movement for local training exercises and overseas deployments.  

 

 

Additional Experience

 

United States Marine Corps - Marine Corps Air Station Miramar, San Diego, CA              

Staff Development and Auditing Dept. Mgr. (9/1997-5/1998)

Interim Associate Director of Logistics (5/1997-9/1997)

Consumable Materials Division Manager (6/1996-5/1997)

 

 

 

Page 4 of 5

 

Yyyyyy x. yyyyyy                                      

Job Posting: Program Analyst, GS-0343-14BP

Social Security Number: XXX-XX-XXXX                                                                                  page 5 of 5

 

 

 

Education

 

Master's Degree in Human Resources Management C National University, San Diego, CA, 5/1999; 60 Quarter Hours & 3.6/4.0 GPA

Bachelor's Degree in Business Administration, Minor in Human Resources C National University, San Diego, CA, 5/1998; 122 Quarter Hours & 3.1/4.0 GPA

Diploma C Elkhart Memorial High School, Elkhart, IN, 5/1976

 

 

Training/Certifications

 

Delegated Examining (DE) Certification Training 04/2006
DoD Recruiters Training 06/2006
DoD Recruiters Training 10/2005
DoN Facilitator Training, 10/2004
Diversity Training, 9/2004
Federal Dispute Resolution Training, 8/2004
DoN Human Resources Leadership Academy, 2/2004
ADA Reasonable Accommodations Training, 10/2003
Computer and Electronic Accommodations Program Training, 02/2003
Equal Employment Opportunity /Prevention of Sexual Harassment Training, 10/2002
Coaching and Counseling, 09/2002
Preventing Sexual Harassment, 6/2002
Personnel Management for Supervisors, 05/2002
Prevention of Sexual Harassment Training, 11/2002
Equal Employment Opportunity Training, 2/2002
Managing a Special Emphasis Program, 01/2001
Alternative Dispute Resolution and Affirmative Employment Program Training, 08/2001
Persons with Disabilities Hiring Training, 03/2001
MODERN, COGNOS Computer Systems Training, 03/2001
Multicultural Diversity Training, 10/2001
Conflict Mediation Training, 12/2000
Staffing and Placement Training, 11/2000
Equal Employment Opportunity Case Law Training, 11/2000
RESUMIX, Automated Resume Input and Retrieval System, 11/2000
Delegated Examining Unit Training, 11/2000
Instructor Training, 09/1992

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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