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proficient professional eager to contribute management expertise as well as strong employee development and supervisory skills and business merchandising talents toward actively supporting an organization in maximizing performance.

 

profile

 

• offer over 20 years of solid and progressive management experience, including expertise within business operations, employee development and customer service capacities.
• adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
• apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
• capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone.
• demonstrated a team player attitude in enthusiastically soliciting and accepting additional challenging projects in support of company objectives.
• dynamic communication, organization, leadership, and relationship management skills.

 

professional experience

 

co-manager wal-mart                                                                                                             2002-present

• successfully lead all daily operations of $100m in store revenue, including p&l statements, inventory control, ordering, and all merchandising functions.
• effectively hire, train and direct staff of 12 managers and 450 associates and actively collaborated in human resource operation functions such as employee scheduling, evaluating performance and providing guidance/mentoring.
• consistently ensure delivery of quality customer service vital to sustaining and growing clientele base.
• responsible for company programs, resets and marketing strategy development.

 

manager j.h. harvey s                                                                                                                   1996-2002

• sharp business acumen and experienced in managing broad scope of operations of meat, deli and bakery departments, from sales/marketing, customer service and ordering to inventory control, employee scheduling/supervision and merchandising.
• successfully steered meat, deli and bakery department sales operations to generate high volume growth and revenue.

 

owner/operator soon-to-be-famous bbq, inc.                                                                               1988-1996

• efficiently managed daily operations of family restaurant, creating positive, friendly environment for customers.
• responsible for managing food/supply orders, supervising staff and organizing catering for parties and events.
• consistently planned, developed, and implemented advertising campaigns and merchandising promotions/specials to expand clientele base.

 

professional education

 

dale carnegie training/seminars

level 3 leadership courses ▪ food certified in georgia & alabama

sales seminars ▪ merchandising seminars

sanitation seminars ▪ certified professional driver

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dear__________________:

 

i am currently seeking a challenging career opportunity in a management capacity and am submitting my resume for your review. in advance, thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include experience in business management, merchandising and employee development. an examination of my credentials will confirm that i am a skilled professional who thrives in a challenging work environment. i am driven, independently motivated, and results-oriented. i enjoy a challenge and work hard to achieve success. it is my practice to operate within a strict conduct of professionalism and integrity with my clientele. to complement this background, i offer dynamic communication, leadership, organization, and relationship management skills.

 

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. i am confident that i could be a valuable asset to your company, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

 

 

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