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career objective
quality-focused, bilingual administrative professional specializing in driving high-volume real estate operations growth, initiating targeted process improvements to enhance key services, and providing world-class client relations eager to offer experience toward optimizing a public-sector employer s success within an entry-level role.
profile of qualifications
top performer who makes decisions to reflect positively on business productivity and organizational well-being.
integral leader who seamlessly handles confidential responsibilities while maintaining high-quality service levels.
excellent communicator who successfully interfaces with all levels of business representatives and clientele.
ambitious team player who plans, prioritizes, and manages multiple tasks within deadline-driven environments.
fluent in english and mandarin languages.
key areas of expertise
real estate industry contract negotiations process improvement
administrative support workflow prioritization business plans / reports
meeting / events scheduling site searching / sourcing data / files management
correspondence / contract drafting client / customer relations business communications
education, licensure & technical summary
bachelor of arts in economics & psychology university of victoria
real estate trading services license university of british columbia
microsoft office (word, excel, powerpoint) • adobe photoshop • internet applications • data entry
professional synopsis
location specialist
franchiselink, vancouver, british columbia 2009 c 2010
utilized broad scope of industry knowledge to develop site profiles for franchised businesses, including searching and sourcing retail / warehouse / office locations, as well as planning and coordinating meetings / showings.
ensured seamless business processes by drafting key real estate contracts and related paperwork, along with creating improved internal operations and lease filing systems, and filing and documenting internal client files.
reviewed real estate-related and strata documents, and served as a tenant representative to handle negotiations.
contributed strong communication skills toward liaising among clientele to resolve various real estate issues.
real estate team support / representative
sunstar realty, vancouver, british columbia 2004 c 2010
strategically steered real estate success by aggressively searching and sourcing listings, planning and coordinating meetings / showings, filing and documenting internal client files, and drafting real estate contracts as required.
expertly communicated and negotiated lucrative deals to boost bottom-line results within competitive markets.
executive assistant
icm, vancouver, british columbia 2002 c 2004
applied dynamic administrative support talents toward developing and implementing new programs and procedures to achieve increased productivity, efficiency, and business profits, including coordinating targeted project team meetings, training, and customer appreciation events, as well as upholding superior customer relations at all times.
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date
hiring agent name
title
company name
address
city/state/zip code
dear__________________:
i am currently seeking a challenging [ insert job title ] role, and am submitting my resume for your review.
i am excited to build a rewarding career with your organization, and am confident that my professional skills can help to achieve your objectives. i can offer 6+ years of solid experience in the real estate industry, and am well-versed in all facets of administrative support, site searching / sourcing, correspondence / contract drafting, contract negotiations, business plans / reports, and client / customer relations.
to complement my background, please note that i hold a b.a. in economics & psychology from the university of victoria, and attained my real estate trading services license from the university of british columbia.
most recently, as a location specialist for franchiselink, i utilized my broad scope of real estate industry knowledge toward developing site profiles for franchised businesses, including searching and sourcing retail / warehouse / office locations, as well as planning and coordinating meetings / showings. within this role, i ensured seamless business processes by drafting real estate contracts and related paperwork, creating improved internal operations and lease filing systems, filing and documenting internal client files, and reviewing real estate-related and strata documents. as this is just a sampling of my job history, please kindly refer to my enclosed resume for additional experience.
you will find me to be a results-driven, bilingual (english and mandarin) professional who can contribute a track record of organizing and implementing strategies to improve operations performance while defining key business priorities and meeting targeted goals. in addition, i can plan, coordinate, and complete multiple client-focused tasks within fast-paced, deadline-oriented environments while streamlining processes to increase productivity, efficiency, and quality. for the sum of these aforementioned reasons, i believe i will prove to be an incredible asset to your company.
i look forward to hearing from you, and thank you in advance for your consideration.
sincerely,
nai wei (stephanie) chen
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date
contact name
company name
address
city/state/zip code
dear _______________________________:
i would like to thank you for providing me with the opportunity to interview for the [ insert job title of position you interviewed for ] position currently available within your company. having gained a deeper insight into the job requirements, i am confident that you will find me to be an incredible asset toward achieving your goals.
as previously discussed, i am a performance-driven, bilingual (english and mandarin) professional who offers experience in real estate operations, administrative support, data / records management, contract drafting / negotiations, and client / customer relations, as well as expertise gained from a b.a. in economics & psychology from the university of victoria and real estate trading services license from the university of british columbia.
throughout my job history, i have excelled in administrative support roles for high-profile franchiselink, sunstar realty, and icm whereas i assisted staff in achieving targeted goals within fast-paced, deadline-oriented environments, including concurrently driving efficient real estate operations and enhancing client relations within competitive markets. thus, i have proven my ability to work within high-pressure situations while handling short- and long-term goal planning, strategically prioritizing business processes, and optimizing team workflow to maximize quality of services. for these reasons, i am confident i will be an incredible asset to your company.
should you have any additional questions, please feel free to contact me at your earliest convenience. i would like to extend my thanks once again for the enlightening interview, and look forward to a positive response from you.
sincerely,
nai wei (stephanie) chen
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