yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

career objective

 

versatile business professional eager to contribute broad-scope experience toward supporting a dynamic organization in maximizing bottom-line performance.

 

profile

 

• offer solid and progressive retail experience, including expertise within management, personnel development and customer service capacities.
• in depth experience in client-focused industries focused on delivering world class customer service.
• adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
• apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
• capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone.
• demonstrate strong abilities in handling multiple tasks simultaneously, meeting tight deadlines and working in a fast-paced professional environment.
• recognized as a dynamic self-starter with a positive attitude and proven attention to detail.
• commended for team player attitude in enthusiastically soliciting and accepting additional challenging projects in support of company objectives.

professional experience

super target                                                                                                                                          2008-present
entertainment department supervisor

• sharp business acumen and experienced in managing broad scope of retail operations, from talent management and goal establishment to restocking inventory and conflict management.
• successfully steered sales operations to generate high volume growth and revenue by delivering a brand experience to guests.
• effectively hired, trained and directed entertainment staff and actively collaborated in operational functions such as training personnel on electronics/entertainment, evaluating performance and providing guidance/mentoring.
• consistently ensured delivery of quality customer service vital to sustaining and growing clientele base.
• managed broad scope of personnel motivation activities, including strategy development, positive reinforcement, personnel encouragement, and sales challenge execution.

khol's department store                                                                                                                           2006-2008
customer service representative

• actively supported management through the supervision and management of team performance, consistently achieved targeted objectives.
• effectively managed a broad range of business operations, including the organization of merchandise and inventory stocking.
• consistently generated leads and initiated sales through the promotion of products and services while maintaining brand merchandising standards.
• responsible for supervising team, managing performance and training staff.

professional experience

bachelors of arts in english, history and physical education chandigarh university                                         2006

 

recipient of awards in every field of academics, including cultural, speech and composition.

awarded honor as best student chandigarh university

certified in united states