Highly motivated, results oriented client services and sales professional with extensive experience providing superior service while delivering strong and sustainable revenue growth through strategic up-selling eager to apply skills toward actively supporting the employer in optimizing sales and profits

 

 

Ø  Proven ability to broaden customer base and drive revenue growth

Ø  Expertise in customer relations and needs assessment, building customer loyalty and delivering world-class service

Ø  Quick learner and excellent communicator with the ability to perform well in a multitasking, fast-paced environments

Ø  Creative problem-solver skilled at converting customer concerns into sales opportunities

Ø  Excel in establishing and building positive relationships with customers and all levels of management

 

 

Corporate Inside Sales / Corporate Support, BELL MOBILITY                          2005 C Present           

  Effectively service small business and corporate accounts ranging from 15 C 1000+ users

  Play a solid role in increasing revenue by consistently adding new users to accounts; up-sell and upgrade client hardware

  Drive sales by successfully identifying products to meet clients concerns and needs

  Resolve technical problems by coordinating and troubleshooting with Tech Support

  Increase client satisfaction by providing exceptional customer service

 

Owner / Operator, TIKA HAIR SALON                                                                       1998 C 2005

  Built strong client base by providing outstanding service and networking

  Ensured customer loyalty by meeting and exceeding client hairstyle and colour expectations  

  Continuously upgraded skills with professional development classes

  Participated in the production of Hair Shows to increase visibility of salon; sourced models, coordinated events and managed the set-up

           

 

Hairstylist License, BARBARINO S HAIRSTYLING SCHOOL                                             1998

 

General Business Diploma, SENECA COLLEGE C NEWNHAM CAMPUS                        1996