career objective                              

results-driven sales, marketing, and operations manager eager to contribute expertise in strategic planning, business development, internal team-building, and customer service towards supporting the employer in optimizing financial performance

profile                                                

ø  numerous years of experience directing all aspects of business operations, including business planning, budget preparation and administration, marketing and advertising, purchasing and vendor relations, inventory control, and staffing and employee development

ø  facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction, retention, and referrals; effectively resolve escalated issues

ø  define, develop, and execute strategies to boost broad-scope business performance; sharp business acumen and demonstrated ability to succeed despite unstable market conditions

ø  proactively monitor business and consumer trends and developments, including competitive services and marketing activities; expertly identify and capitalize on opportunities to penetrate and develop markets through targeted action plans

ø  recruit, train, and lead top-performing support teams; strategically plan and coordinate workflow and human resources for optimal coverage while containing labor costs

ø  dynamic communication, presentation, negotiation, and relationship management skills

ø  sharp technical proficiencies including microsoft word, excel, and outlook, as well as windows and mac operating systems

professional experience                

account executive, cormedia llc, raleigh, nc & atlanta, ga                                                                2008 c present                                                                                

• serve as advertising sales director for the atlanta, ga region and drive efforts to enter and develop new markets
• oversee all sales and marketing initiatives in support of providing small-to-medium size law firms with cutting edge sales software products; build lasting client relationships that result in referrals and repeat sales

 

owner / operator / president, transport objectives, inc., mount airy & raleigh, nc                                2003 c 2008     

• launched, promoted, and managed successful transportation business serving corporate and government clients; consistently achieved outstanding levels of customer satisfaction

• crafted business plan, secured assets, set up operations, oversaw financial administration functions, and recruited and managed all employees, including drivers, maintenance staff, and accounting personnel
• developed and implemented marketing plans to continually grow business and increase sales

 

operations manager / account executive, rainbow transport services, inc., mount airy & raleigh, nc   1998 c 2003     

• doubled revenues in two-year timeframe through effective marketing and excellent customer service
• negotiated service agreements with a diverse client base including private companies and state / local governments; designed and implemented client-specific contracts
• hired, trained, and supervised operations and support personnel; delegated routes and assignments, prepared driver schedules, and led staff meetings

education                                           

studies toward juris doctorate, thomas m. cooley law school, insert campus                                      2006 c 2008

 

bachelor of arts in political science, university of north carolina at wilmington                                    2004                                         

• founding father, iota alpha chapter of theta chi fraternity

 

~ professional licenses ~

faa licensed pilot

class a commercial driver with hazardous material and tanker endorsements

 

 

 

date

 

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging new career opportunity as a insert job title and am submitting my resume for your review.  in advance, thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include numerous years of sales, business development, and customer service experience.  i hold a solid record of surpassing sales targets, penetrating new territories, and increasing corporate profit margins, with experience building my own successful company from the ground up.  my dynamic communication skills have consistently proven instrumental in presenting, negotiating, and closing high-revenue sales transactions and i am highly effective at identifying and addressing client-specific needs.  i excel at training and leading team members to drive sales growth and deliver quality account servicing. 

 

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your company, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

 

ryan snider