Yyyyyy x. yyyyyy

19800 Cornerstone Square, #0000 xxxxxx xxxx , xxxx , xxxxx 00000 • (xxx-xxx-xxxx • abc@xyz.com

 

Results-focused Business / Systems Analyst specializing in Project Management, Test Case Development, Strategic Planning, End User Training, and Process Improvement eager to offer talents toward maximizing a progressive employer s success.

 

Profile of Qualifications

 

         Top-performer who develops, analyzes, and interprets key data to attain maximum profits in coordination with set objectives.

         Integral leader who makes sound decisions to reflect positively on business profitability, corporate well-being, and client satisfaction.

         Excellent communicator who evaluates workflow methods to streamline project processes within deadline-driven environments.

         Ambitious self-starter who demonstrates superior attention-to-detail and strong analytical abilities.

         Recognized for excellence in job performance with Freddie Mac s Now Award 5 times between 2007 and 2009, along with attaining runner up status for Freddie Mac s Gem of the Week honors.

 

Key Areas of Expertise

 

Business Applications                          Process Improvement                     Systems Integration Testing                        Project Support

Strategic Analysis                                End User Training                           User Acceptance Testing                            Code Integration

PMLC / SDLC Methodology                Service Level Agreements               Problem-Solving / Troubleshooting             Flow Diagram Design

 

Professional Synopsis

 

 

Business Application Analyst (2009 C Present)

         Apply dynamic analytical abilities toward creating system documentation utilizing PMLC / SDLC methodology to include coordinating efforts with project management teams to develop user requirements and documentation for new product functionality.

         Utilize broad scope of industry and technical knowledge to provide support and system expertise for corporate business partners.

         Compose test cases and execute critical system tests per requirement specifications, along with accurately documenting team processes and tracking key measures.

 

Systems Analyst Associate (2008 C 2009)

         Optimized fiscal operations efficiency by authoring a detailed Service Level Agreement (SLA) to include organizing and conducting systems integration testing / user acceptance testing, as well as ensuring all project / defect log issues were promptly resolved.

         Played a vital role in supporting code integration for a production environment, along with comprehensively training users on creating and executing DataFlux Power Studio Architect jobs.

 

Business Technology Associate (2006 C 2008)

         Drove business technology success by designing flow diagrams for mission projects to include authoring deployment documentation to guarantee seamless transitions for support teams and drafting job aids for Systems Development Life Cycle.

         Contributed strong leadership talents toward organizing and directing team training sessions on Systems Development Life Cycle.

 

 

Loan Research Analyst

         Strategically steered bottom-line results by analyzing and evaluating trends in customer consumer data to include maintaining large-scale databases and files to maximize productivity, as well as training incoming interns on targeted corporate research projects.

 

 

Collections Representative

         Demonstrated solid interpersonal relations skills toward communicating with clients to negotiate and resolve delinquent credit card accounts to include disseminating statements, educating consumers on unsecured debt, and supporting general billing processes.

 

Education & Technical Summary

 

B.S., Computer Information Systems (Honors Graduate)                                                                                        Hampton University

 

Microsoft Office Suite • Microsoft Project Plan • Microsoft SharePoint • Rational ClearCase / ClearQuest / Rose / Requisite Pro

Rapid SQL • DataFlux Power Studio • Doors • Lotus Notes • Java • C++ • HTML • Visual Basic • SQL • Internet Applications

 

Professional Affiliations

 

Freddie Mac Rising Leaders Employee Leadership Organization (Member) • Alphi Phi Alpha Fraternity, Inc. (Member)

Freddie Mac Habitat for Humanity Program (Volunteer) • Freddie Mac Talent Acquisition Division (Volunteer Recruit)

Yyyyyy x. yyyyyy

19800 Cornerstone Square, #0000 xxxxxx xxxx , xxxx , xxxxx 00000 • (xxx-xxx-xxxx • abc@xyz.com

 

 

 

 

 

 

Date

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a challenging [ Insert Job Title ] role, and am submitting my resume for your review.

 

I am excited to build a rewarding career with your organization, and am confident that my professional skills can achieve your key objectives.  I can offer solid experience in Business / Systems Analysis, and am well-versed in all facets of Project Management, Test Case Development, Strategic Planning, End User Training, and Process Improvement.

 

To complement my background, please note that I hold a B.S. in Computer Information Systems (Honor Graduate) from Hampton University.  Please kindly consult my resume for a detailed summary of my business abilities ranging from proficiencies with Project Management Life Cycle (PMLC) and Software Development Life Cycle (SDLC) methodologies to Service Level Agreement (SLA) drafting.

 

Currently, as a Business Application Analyst for Freddie Mac, I apply my dynamic analytical talents toward creating system documentation to include coordinating efforts with project management teams to develop user requirements and documentation for new product functionality.  I also utilize my broad scope of industry and technical knowledge to compose test cases, execute tests as required, and provide support and system expertise for corporate business partners.  Within my long-time employment with Freddie Mac, I have been recognized for excellence in job performance with the company s prestigious Now Award 5 times between 2007 and 2009, and attained runner up status for Freddie Mac s Gem of the Week honors.  As this is just a sampling of my job history, please refer to my enclosed resume for additional experience.

 

You will find me to be a results-focused professional who can contribute superior attention-to-detail and sharp analytical and issues resolution abilities.  In addition, I can plan, delegate, and manage multiple project tasks within deadline-driven environments while streamlining business / operations processes to increase productivity, efficiency, and quality.  For the sum of these aforementioned reasons, I believe I will prove to be an incredible asset to your team.

 

I look forward to hearing from you, and thank you in advance for your time and consideration.

 

Sincerely,

 

 

 

Yyyyyy x. yyyyyy