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yyyyyy x. yyyyyy

 0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

abc@xyz.com                      

career objective                              

bilingual, results-driven operational management specialist eager to contribute superior technical, organizational, and client relation skills toward supporting the employer in optimizing operational and financial performance

profile                                                

ø  offer numerous years of progressive experience with expertise in office administration and management, it support, and sales and customer relations

ø  facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention

ø  provide technical support, network administration, software installations, website development, and data management solutions

ø  create effective marketing tools, assist in sales transactions, generate contracts and complex agreements, and manage accounting

ø  dynamic communication, presentation, negotiation, and relationship management skills

ø  fully bilingual in spanish/english with translation experience

 

~ technical proficiencies ~

ms word, excel, powerpoint,  project ~ adobe photoshop ~ act ~ quickbooks pro ~ tenant pro ~ real fast forms ~ iris ~ goldmine

professional experience                

real estate professional assistant / sales team coordinator, westvest associates, inc., miami, fl                         2007 c present

         rejoined previous employer following return to miami area; provide critical marketing and transactional support for the company vice president, broker, and multiple sales associates for a busy commercial real estate brokerage and property management company

         conduct extensive property research to develop marketing strategies, favorably negotiate contracts, and provide exceptional customer service

         accurately oversee financial administration functions including accounts receivable, forecasting, and pre-/post-transaction procedures

         design marketing collateral including advertisements, service menu, and direct mail

         supply assistance with network management and participate in special projects as requested

 

administrative assistant/loan processor/r.e. agent, sun mortgage of sw & realtiquest, ft. myers, fl                    2005 c 2007

         successfully performed a broad range of responsibilities including mortgage processing, data management, marketing and promotions, and providing support for spanish-speaking clients

         originated and processed fnma, subprime, and hard equity mortgage loans; assisted prospective homeowners in purchasing and drafted sales contracts, leases, listing agreements

         created and maintained corporate website, provided network administration, and implemented database improvement initiatives

 

office manager/sales team coordinator, westvest associates, inc., miami, fl                                                               2002 c 2005

         in recognition of outstanding performance, quickly progressed within company from receptionist position to managerial role responsible for coordinating activity for major sales/leasing transactions and provision of property management services

         oversaw daily operations for two warehouse buildings and one retail strip mall with nearly 70 tenants combined; accurately administered a/r, a/p, contracts, 3 day notices, memorandums, permits, eviction packages, and monthly owner reports

         trained new employees, directed data management and network maintenance efforts, created marketing materials, and offered interdepartmental support

 

manager, barcode solutions & p.o.s computers, miami, fl                                                                                                   2000 c 2002

         effectively managed all aspects of operations for international retail computer components and point-of-sale systems supplier

         proficiently executed buying, sales, customer service, technical support, and accounting duties

 

systems project manager, icc ltda, insert city, colombia                                                                                                  1995 c 1999

         developed winning bids for structured cabling installations, networking, and systems training for government and private agencies; actively led engineering projects and delivered user instruction

education & credentials                

certified real estate professional assistant, realtor association of greater miami and the beaches                       2007

real estate license                                                                                                                                                                          2005 c present

notary public                                                                                                                                                                                       2002 c present

systems engineering, universidad cat lica de oriente, insert city, colombia                                                                    1995 c 1999

english as second language, universidad cat lica de oriente, insert city, colombia                                                     1998 c 1999

 

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