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Yyyyyy x. yyyyyy

7825 McCallum Boulevard, #0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx  xxx-xxx-xxxx   abc@xyz.com

 

Senior Software Engineer eager to contribute extensive 10+ years of experience toward supporting a dynamic organizational in achieving business and technology goals and objectives.

 

Summary of Qualifications

 

         Substantial technical savvy with solid experience in the complete software development lifecycle (SDLC) and specialization in business logic and telecommunications.

         Worked extensively with C#, .NET, VB6.NET and VC++.NET, COM and CORBA in development projects for Verizon.

         Advanced expertise in PSTN, VoIP, 2G, 3G, LTE technologies.

         Exemplary capabilities in scrutinizing, testing, diagnosing and rectifying complex technical errors and issues, thoroughly documenting procedures, and mentoring junior software engineers.

         Extremely versatile; easily adapt to new roles, responsibilities, technologies and environments.

         Possess strong capabilities in software architecture and design.

         Championed numerous software performance improvements via C++, C, C#, Java, VB6,.NET and JNI, COM, and CORBA.

         Extensive experience in team leadership, project management, and client relations.  

 

Professional Experience

 

Infovision (contracted to Verizon), Irving, Texas, 2008 to Present

Production Support Engineer / Software Engineer

         Spearheaded project to resolve performance issues related to Verizon ordering tool (COFEE) to enhance customer service by decreasing average handling time (AHT); used C#, C++ and VB to improve Order Update, Move Service and Change Service functions by 50%, 40% and 45%.

         Analyzed stability issues with COFEE and explored fixes by leveraging proficiency with C#, VB, C++, COM and CORBA which decreased AHT and measurably heightened customer service.

         Explored and swiftly rectified network issues which were negatively impacting orders.

         Played an integral role in Hot Ticket project related to COFEE and effectively applied fixes to improve functionality.

         Conducted analysis and debugging within highly distributed system to resolve outage issues.

         Successfully resolved critical memory leak in highly distributed system.

         Rectified 75 critical bugs using C#, .NET, VB6 and VC++, COM and CORBA.

         Fixed 100 minor bugs using C#, .NET, VB6 and VC++, COM and CORBA.

 

EXFO-Net Hawk, Richardson, Texas, 2005 to 2008

Software Engineer

         Architected, designed and implemented Event Server for Net Hawk EAST simulator requiring routing of several protocols to various end point entities.

         Successfully penetrated and established market base in Japan by designing and deploying Core Net Hawk Simulator for Fujitsu which enables testing of end user equipment.

 

Continued

 

 

 

Professional Experience continued                                              Yyyyyy x. yyyyyy C Page 2 of 2

 

         Developed and implemented several inter- and intra-handover applications for NEC in Japan.

         Formulated guidelines for preparation of test scripts and test scenarios capable of handling high load value.

         Remotely communicated with clients in US, Japan, Korea, UK, Finland, India, China, Germany, and Russia to expeditiously resolve issues at client site.

         Instrumental in Nokia-Siemens project to design and implement user plan for playing and recording media via NMS after receiving data from ATM in 2G/3G network.

         Completed PESQ (Perceptual Evaluation of Speech Quality) initiative for Nokia-Siemens.

         Led development and introduction of policies, procedures and guidelines to optimize testing and quality assurance functions for new products and solutions.

 

EXFO-Net Hawk (Formally IpNetFusion), Bhubaneswar, India, 2000 to 2005

Team Lead / Project Leader

         Performed C++ programming to create ASN.1 encoder/decoder, binary message encoder/decoder and ASCII encoding/decoding rule.

         Engineered TCP/IP client/server modules for application protocols such as Push2Talk.

         Programmed RTP application for EAST to simulate bearer traffic in VoIP network.

         Bolstered EAST application performance by 70% by fine-tuning Java and C++ code.

         Decreased memory uses in C++ by 60% through use of Shared Object concept for all binary protocol. 

         Resourcefully developed JNI which improved overall performance on regression side.

         Conducted testing and test script development for various protocols and multiple clients.

         Applied dynamic leadership talents toward mentoring, training, and guiding junior software engineers in design, development, implementation, and testing.

 

Education

 

Master in Computer Science and Application

Graduated from Utkal  University,  India, 1999

 


Technical Expertise

 

Languages:               C++, C#, .NET, VB6, C, COM/CORBA/ORBIX, Java, JNI (Java Native Interface)

Software:                   Microsoft Visual C++, Visual Cafe, Rational Rose, CVS/SVN/Rational ClearCase

Operating Systems:  Windows NT/2000/XP, Linux, UNIX, Sun Solaris, VxWorks, TimeSys

Databases:                My SQL, Flat File, Oracle

Testing Tools:           HP Quality Center, Test Director

Platforms:                 cPCI, ATCA, DSP using NMS CG6500

Protocols:                 H.323, SIP, RTP, RTCP, BCD encoding/decoding, ASN.1 PER, SCCP, RANAP, GMM, RRC, ISUP, GTP, UMTS (IU-CS, IU-PS, IUB). LTE (S1-U, S11-C).

Networking:               TCP/IP/IPv6/UDP, socket programming, VxWork embedded programming via Xyalo Board, ATM programming using TimeSys (RTO)

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