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yyyyyy x. yyyyyy                                             p.o. box 0000 xxxxxx xxxx , xxxx , xxxxx 00000




professional with advanced education and expertise in administration, operations, documentation, scheduling customer relations and communications eager to contribute in a property management/real estate manager assignment.


career profile

ø  b.s., business administration/b.s., human resource management.

ø  over 25 of relevant experience in healthcare, legal, government and transportation sectors.

ø  proven competence in comprehensive management of high volume unit operations.

ø  expertise in office administration.

ø  record of promotion to team leadership positions of wide-ranging responsibility and authority.

ø  demonstrated abilities in directing critical management initiatives.

ø  excellent team builder and leader.

ø  capacity in effective decision making through critical thinking process.

ø  proven supervisor of professional staff personnel.

ø  deliver measurable contributions to increased productivity and profitability.

ø  strong organizational, evaluative and analysis skill sets.

ø  solid understanding of cost control.

ø  knowledgeable in meeting stringent organizational goals.

ø  outstanding competence in communications and presentations.

ø  extensive corporate training and development.

ø  marketing and hr certifications.


professional experience

dr. eugene kaplan, walnut creek, ca                                                                                            most recent

office manager

       retained to oversee all facets of medical practice office operations.

       greeted and evaluated patients.

       conducted insurance pre-certification process.

       oversaw documentation and file management.

       directed invoicing and billing procedures.


john bell, attorney, oakland, ca                                                                                                            dates

office manager/paralegal

       retained to manage office communications, schedule appointments and manage complex documentation process.

       coordinated with the judicial system, attorneys and clientele.


tri-cities economic development, union city, ca                                                                                    dates

human resource manager

       hired to roll-out office system to achieve compliance with federal, state and local regulations.

       gained expertise in hiring practices, employee handbooks, job descriptions and wages.

       aided 65 employees requiring assistance regarding schooling esl and counseling for state and federal parole.


earlier background

prior to ____ , served as hr/operations manager with ups.  in these assignments, built excellent supervisory, operations, training, customer relations and problem-solving skill sets.



colorado technical university

b.s., human resource management, 3.92 gpa, 2008

b.s., business administration, 3.94 gpa, 2007

yyyyyy x. yyyyyy                                             p.o. box 0000 xxxxxx xxxx , xxxx , xxxxx 00000





cover letter text






hiring agent name


company name


city, state   zip code


dear                   :


i am currently seeking a challenging career opportunity in an information technology/financial control capacity and am submitting my resume for your review.  in advance, i thank you for your time and consideration.


as demonstrated in the accompanying resume, my professional qualifications include a b.s., business administration, and a b.s., hr management, with long-term successful career experience.  to complement this background, i possess successful demonstrated expertise in operations, administration, supervision, planning and customer relations, as well as strong analytical, problem-solving and managerial capabilities.  as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. 


i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.









yyyyyy x. yyyyyy












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