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career objective
results-driven sales and account management professional eager to contribute superior business development, strategic marketing and customer service skills toward supporting the employer in optimizing revenue performance
profile
ø offer more than 20 years of progressive experience in sales, business development, customer service, and account management
ø solid experience in targeting and managing accounts in highly competitive environments; develop strong, competitive bids that generate high-volume contracts and acquire new accounts
ø possess solid experience in planning, coordinating and managing major projects to achieve critical timelines, contractual specifications, and budgetary guidelines
ø sharp business acumen; effectively identify and capitalize on opportunities to penetrate and develop markets
ø strong analytical and problem-solving abilities; develop accurate sales forecasts and marketing plans; review weekly figures to determine potential re-orders, markdowns, and trends
ø facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention; successfully address and resolve escalated customer issues
ø experience in merchandising program planning, costing, scheduling, and implementation; visit stores to ensure on-site parity with corporate vision
ø dynamic communication, presentation, negotiation, and relationship management skills
ø proactive team player equally effective in independent and collaborative environments
professional experience
senior sales consultant, aramark refreshments, syosset, ny 2005 c present
- provide outstanding account services for existing client base while expanding national market share; consistently exceed annual sales goals by 25-50%
- manage all aspects of sales operations including prospecting, cold calling, preparing and conducting individualized presentations and demonstrations, and account follow-up
- maintain open lines of communication and influence
decision makers at all organizational levels
sales and telemarketing manager, answer vending, bellerose, ny 1999 c 2005
- successfully performed a broad range of business development and customer service functions; managed a diverse client base and offered customized solutions
- developed and conducted healthy vending seminars for food service industry corporations ad executives; emphasized health and wellness as a lifestyle and business tool
office manager/sales manager, diamicci, new york, ny 1992 c 1998
- proficiently steered sales and business operations for a start-up handbag distributor resulting in $3 million in first-year revenue
- worked closely with major department stores and retailers throughout the eastern u.s. and canada to develop brand awareness; implemented highly effective marketing strategies including private label programs
~ prior background ~
account executive, sirco international, new york, ny 1986 c 1992
sales assistant, monet, new york, ny 1984 c 1986
education
bachelors in business studies, buffalo state college 1982
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