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Daniel Frandson
7315 W. Fullerton, APT 2S
n Elmwood Park, IL 60707 n 0000 xxxxxx xxxx , xxxx , xxxxx 00000 n abc@xyz.com

 

Dynamic, ambitious and results-driven Business Professional with broad based experience in logistics, transportation and operations management.  Eager to contribute advanced communication, process improvement and vendor relations strategies toward supporting the bottom line objectives of a progressive employer.  Core competencies include:

 


Persuasive and Effective Communicator

Logistics/International Freight Processes

Effective Problem Solving and Resolution

Employee Development and Training

Drive High Production Goals

Short and Long Term Planning

Client Relationship Management

Vendor/Contract Negotiations

Quality Control/Business Analysis

Optimize Performance Standards

Financial Management/Accountability

Entrepreneurial Leadership Style                          


 

Professional History

 

2004 to 2010:  All Access Logistics- Rosemont, Il - Director Of Operations/Co-Founder

   Maintained oversight for day to day management of this logistics operations organization; effectively managed dispatch  and customer relations strategies to optimize business outcomes

   Provided leadership for this start-up company from inception; grew annual revenue to $10MM through tactical business development and marketing initiatives, and applied exceptional sales and customer service skills to secure retention and repeat business.

   Managed vendor relationships and negotiated rates and terms of service; fostered strong working partnerships to ensure optimized lane contracts and key vendor support.

   Spearheaded operational efficiencies and implementation of business systems to standardize processes; led data entry functions, set up carriers, clients, shippers and receivers into system and maintained accuracy of database.

   Monitored and maintained critical insurance coverage, processed invoices and proof of delivery documents, and managed all air and ocean freight processes to expedite shipments and meet clients delivery timelines.

 

2002 To 2004:  American Recovery Systems, Arlington Heights, IL - Collector/Team Leader

   Began tenure in position as a General Collector and achieved promotion to Team Leader.

   Utilized knowledge of technical proprietary applications, skip tracing and predictive dialer processes to enhance productivity and consistently exceed performance goals.

   Effectively managed a high volume of 175 collection accounts; utilized persuasive communication and customer service skills to increase repayment dollars, and secured over $300K in past due debts.

   Provided leadership and oversight for  Account Representatives; implemented strict performance management, training and development strategies to optimize productivity and results.

   Leveraged strong knowledge of collection laws, FDCPA and FCRA requirements to ensure compliance.

 

1997 to 2004:  Local 110 Motion Picture Projectionist Union, Chicago, Il

   Maintained oversight for general labor operations for a team of up to 20 assistants; led project management processes for the set up and take down of large staging productions.

   Provided on-site technical & audio visual support while show was taking place, and applied solid technical skills to quickly address and resolve issues.

   Managed union-member payroll and benefit processing, and retained high quality staff members through strong team leadership.

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