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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

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versatile project manager eager to contribute comprehensive technological background toward actively supporting the employer in optimizing performance.



talented senior-level project manager offering over 13 years experience in customer management and network communications in a multi-operational, fast-paced, cross-departmental dynamic environment. in depth expertise overseeing all phases of software lifecycle, including application development, data conversions, migrations, infrastructure implementation, wireless deployments, and testing. strong background in strategic planning, work flow analysis, personnel management, and staff training. extensive expertise in client needs analysis with a consultative approach to customer service operations. dynamic communication, analysis, troubleshooting, and relationship management skills. technically proficient in project software, including microsoft office package, microsoft project, sharepoint, and visio.


selected accomplishments


successfully launched a company-wide software rollout and training effort for over 20,000 users.

strategically implemented a lre solution into 30 international airports.

effectively handled high-end project budgets of over $5m.

oversaw the implementation of 300 sites from frame relay to isp resale.

spearhead the successful upgrade of over 7000 worldspan accounts to frame relay.


professional experience


senior project manager tyler technologies                                                                   2006-present

  • strategically manage $5m software judicial case management project, from risk management analysis and directing personnel to delivering client status updates and conducting systems acceptance testing.
  • spearhead all business planning efforts, consistently ensuring delivery of all project components on time and within established budgetary guidelines.
  • actively serve as liaison between client and company management, ensuring quality customer service vital to sustaining and growing accounts.
  • successfully create change requests, supporting the development of new application functionality.


network project manager affiliated computer services                                                       2005-2006

  • hand-selected to oversee the development and implementation of project objectives for 12 medium/ large accounts, including northwest memorial hospital, queens memorial hospital, rehabilitation memorial hospital, healthcare solutions, sabmiller, miller brewing company, the zale corporation, and apparent networks.
  • drove the development of comprehensive and actionable project schedules for infrastructure upgrades, wireless lan implementations, systems installation, software rollouts, integrations, space planning, and outsourcing efforts.
  • skillfully provided overall project direction through the establishment of specific requirements, deadline enforcement, resource allocation, and task prioritization.
  • actively collaborated in human resource operation functions, such as employee recruitment, specialized training, performance assessment, work assignments, salary/benefits, and recognition/disciplinary actions.

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0000 xxxxxx xxxx , xxxx , xxxxx 00000

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professional experience


senior project manager excel premiere services incorporated                                          2004-2005

  • served as manager for the worldwide circuit consolidation initiative for an expansive airport hub migration project, responsible for developing project scope, schedule, budget and requirements.
  • facilitated productive communication with airport authorities, cable plant management companies and airport personal, effectively determining project process flow and operating procedures for project.
  • proficiently conducted detailed site audits, determining feasibility
  •  to determine weather a site was feasible for assignment of migration efforts. arranged and presented project management review materials, provided customer with weekly status reports, conducted management meetings, and lead project teams to achieve aggressive deadlines.


project manager soci t internationale de t l communications a ronautiques              2001-2003

  • serving as key member of the sabre account team, oversaw tasks from initial conception and exploration through the usage of project management methodology.
  • successfully managed all phases of project lifecycle scope determination, staffing plans, scheduling, planning, tracking, documentation, and budget management.
  • oversaw all administrative responsibilities, including the preparation of cost benefit analysis reports, project costs tracking and budget forecasting.
  • chaired numerous working groups, which included presenting project management review materials, providing progress status reports and conducting management meetings.


lead service officer soci t internationale de t l communications a ronautiques            1998-2001

  • hand-selected to serve as direct customer contact for 14 multi-host customers, facilitating client-focused, service-oriented environment vital to maximizing customer satisfaction and retention.
  • led all project planning, project management, system implementation, product consulting, integration consulting, and strategic planning operations in support of client objectives.
  • responsible for the development, analysis and management of project schedules in microsoft project.
  • consistently provided direct telecommunication troubleshooting and re- engineering instruction to configuration, pre-service, billing, and engineering teams, effectively exceeding industry standards.
  • proficiently handled the processing, promotion and tracking of all orders submitted to ensure successful network connectivity.


project manager/technical specialist worldspan information services                            1997-1998

  • skillfully analyzed, researched and resolved any potential problems, efficiently preventing delay or interruption of services for worldspan's on-line users.
  • effectively trained and directed telecommunications staff and actively collaborated in hr functions such as leading specialized training in network/circuit connectivity, implemented training classes on all new products/services and conducting performance evaluations to identify strengths and weaknesses.
  • actively communicated with vendors and users on the benefits of new product and service options.


professional education


bachelors of science in telecommunications management devry university                 2002

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0000 xxxxxx xxxx , xxxx , xxxxx 00000

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hiring agent name


company name


city/state/zip code




i am currently seeking a challenging career opportunity in a project manager capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.


as demonstrated in the accompanying resume, my professional qualifications include experience in all phases of software lifecycle, including application development, data conversions, migrations, infrastructure implementation, wireless deployments, and testing. an examination of my credentials will confirm that i am a skilled professional who thrives in a challenging work environment. i am driven, independently motivated, and results-oriented. i enjoy a challenge and work hard to achieve success. it is my practice to operate within a strict conduct of professionalism and integrity with my clientele. to complement this background, i offer proven skills in strategic planning, work flow analysis, personnel management, and staff training.


as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your company, and look forward to interviewing with you in the near future.








yyyyyy x. yyyyyy

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