yyyyyy x. yyyyyy                0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx/cell xxx-xxx-xxxx

abc@xyz.com

 

~ career profile ~

 

offer more than 25 years progressive experience in retail store and branch management roles, including extensive experience in evaluating business performance and creating process improvements to achieve higher sales and productivity goals in highly competitive markets. ~ established a successful business development track record through staff training/development, inventory control, budget administration, customer service, and program development initiatives to drive sales growth in target markets. ~ possess excellent team leadership, contract/purchase agreement negotiation, operational cost reduction, and technology improvement implementation skills to exceed revenue and profitability goals.     

 

~ career accomplishments ~

 

ö         consistently increased sales more than 15% each year for the last 3 years by decreasing shrink loss each year at bed, bath & beyond.

ö         recipient of 2 global awards for innovating various sales techniques that generated $30k of sales in 1 month, with the sales techniques being adapted into a standard selling method company-wide at bed, bath & beyond.

ö         led the region 2 years consecutively for achieving the highest sales generated from one on one employee- customer interaction.

ö         recipient of best prepped inventory award, best condition of store award and was selected to train store assist other stores in district in becoming more productive by spearheading process improvement procedures and gaining recognition as a leader of innovative processes.

ö         achieved a 6% increase in 2004 by generating $170 million annual revenue for jetro rest depot.

ö         conceptualized a top 200 customer service program that supported growth across the diverse customer base at jetro rest depot, achieving $2,000 to $75,000 spending average per order and/or in-store visit in collaboration with key competitors, such as costco, krasdale, bj s and others.

ö         served as team lead for numerous reorganization and capital improvement projects, including the $3 million renovation/integration of restaurant depot and jetro cash & carry (baltimore) as well as departmental upgrade projects in the freezer and beverage departments in new york totaling $1.9 million.

ö         launched improvements in quality assurance, reducing damage losses nearly 50% and saving more than $300,000, while newly implemented inventory controls reduced shrinkage .09% exceeding corporate standard of under .15%.

 

~ professional experience ~

 

bed, bath & beyond, lake grove, ny                                                                                                             2004-present
store manager

oversee business development, customer service, training, and inventory control initiatives for multiple retail locations in new jersey as well as long island new york with a volume of $20 million annually.

direct all recruitment programs by conducting hiring, corrective counseling, staff training, and management devolpment processes,

administer financial operations by preparing and managing payroll, operational budgets, shrink volume , merchandising displays, and supply orders to track loss prevention.

conceptualized and implemented best practices for bridal market, generating highest scanned items per registry that is now adapted into company practice.

 

jetro rest depot, bronx, ny                                                                                                                                 1997-2004
branch manager (dates)

led a management team to supervise daily activities of 205 union and non-union employees and directed operations for a 160,000 square foot facility for a national wholesale company with 35 us locations and 4200 employees nationwide.

oversaw customer service initiatives for more than 7,000 members weekly and successfully maintained $13.5 million (15,000 skus) in inventory daily.

provided cross-functional leadership to manage all aspects of operational performance improvement, budget/cost/profit improvement, sales management, compliance and safety, inventory management, inventory control, human resources, and payroll. 

 

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yyyyyy x. yyyyyy                                                                                                       ~ page 2 of 2 ~

 

 

jetro rest depot, branch manager (continued)

successfully built and managed a high performing sales team to integrate new regional territories and performed training sessions for outside sales representatives in value based relationship selling strategies to maximize revenue generation.       

developed and implemented a series of continuous process improvements recognized by the executive leadership team as industry best practices and resulted in operational processes being implemented at all 35 locations nationwide.

 

additional experience: store co-manager, foodarama shoprite, somerset, nj; 1995-1997

co-manager, singer shoprite, north bergen, nj; 1993-1995 and 1988-1992

store manager, gristedes, new york, ny; 1992-1993

 

~ education ~

 

candidate for bachelor of arts in business management c fairleigh dickson university

~ professional training ~

 

certificate for effective speaking

certificate for supervisor skills, the born leader

human resources work shops, ongoing annually