Heather Elaine Embrey

0000 xxxxxx xxxx , xxxx , xxxxx 00000

Mobilexxx-xxx-xxxx

Evening Phone xxx-xxx-xxxx

Email: abc@xyz.com

Country of citizenship:  United States of America

 

Vacancy Announcement:

 

Core Competencies

 

Administrative Operations, Office Management, Secretarial, Executive Assistant, Administrative Assistant, Office Assistant, Assistant Manager, Client Relations, Customer Service, Project Management, Calendaring, Scheduling, Travel Arrangements, Event Coordination, Accounting, Purchasing, Inventory Control, Workflow Planning, Sales, Marketing, Advertising, Team Collaboration,  Verbal Communications, Written Communications, Database Administration, Computer/Software Proficiency

 

Work Experience

 

5/2008-Present

Look First Virtual Tours LLC

Waldorf, Maryland US

Salary: 20,000-60,000 USD per year

Hours per Week: 40+

Owner/President

 

Demonstrating sharp business acumen, have successfully launched, built and operated a profitable business, with full-scope accountability for operations.  Effectively hire, train, coordinate, and direct top-performing teams. Proficiently manage finance and accounting functions ranging from payables, receivables, billing, and collections through tax reporting, budgeting and P&L. Efficiently maintain comprehensive client database as well as all affiliated Microsoft databases supporting business operations.  Spearhead business development initiatives including managing a dynamic website as well as developing and launching varied marketing and advertising campaigns.  Actively consult with clients to define individual needs and tailor findings toward creating and delivering targeted sales presentations. Personally oversee projects/client services from initiation through completion.

 

6/2007-9/2008

Prudential Ridgeway Realty

Waldorf, Maryland US

Salary: 30,000 USD per year

Hours per week: 40

Executive Assistant

 

Provided quality support to Executive in assisting with managing operations for company staffing 40 agents.  Strategically coordinated schedules, appointments, meetings, events, and travel arrangements to maximize use of time and resources and meet operational objectives; included developing and maintaining a Google calendar accessible to all staff. Managed company s referral program. Delivered presentations at monthly business meetings. Cost-effectively maintained and procured office supplies inventory.

Proficiently managed processing of high volume of paperwork, including compiling materials for monthly meetings and maintaining detailed records of all Real Estate Classes. Demonstrated strong computer/software skills in maintaining all Excel, Word and Access databases. Effectively controlled busy switchboard and promptly routed calls for timely response.

 

 

 

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11/2004 C 5/2007

Century 21 New Millennium (Real Estate)

Dunkirk, Maryland US   

Salary: 28,000 USD per year

Hours per week: 40

Customer Service/Administrative Assistant

 

Supporting a team of approximately 50 real estate agents, provided comprehensive business and customer service assistance while simultaneously managing Real Estate School activities. Contributed strong leadership qualities toward training new hires to ensure compliance with company policies and procedures.  Relied upon to fill in as Office Manager.

Applied solid knowledge of accounting practices toward billing agents and processing monthly invoices.  Provided Branch Manager with detailed monthly reports instrumental to analyzing performance and devising future business plans. Efficiently handled appointments and weekly meeting scheduling as well as travel arrangements and activity/events coordination; maintained 3 separate Outlook Calendars for staff, agents and entire team. Ordered office supplies to ensure optimal stock levels based on operational needs. Created and maintained all Excel, Word, Publisher, and Access documents. Managed all incoming and outgoing communications (switchboard and mail). 

Held instrumental role in business development as sole decision maker for all print advertising strategies; developed unique flyers to boost market presence. Drafted, proofed and distributed quality written communications/correspondence targeting existing and prospective clients.  Collaborated in conducting research of CMAs, housing data and industry trends to assist agents/management in defining and developing effective marketing and business development strategies.

6/2002 - 10/2004

Topolino's        

Waldorf, Maryland US  

Salary: 2.38 USD per Hour (waitress) or 9 USD Per Hour (manager)

Hours per week: 30

Shift Manager/Waitress

 

In addition to providing world-class customer service through routine waitress/food service responsibilities, held variety of managerial responsibilities.  Strategically developed weekly staff schedules and closed/cashed out all servers at the end of the shift; managed floor and kitchen twice weekly.  Supported administrative/operational functions including handling incoming/outgoing calls and ordering food supplies.

 

Education

 

College of Southern Maryland, LaPlata, Maryland US

Degree: N/A

Major: Math

Minor: Criminal Justice

GPA: 3.9/4.0 scale

Date: completed coursework toward degree, 6/2005

 

Technical Proficiencies/Special Skills

 

Computer/Software: Word, Excel, Publisher, Access, Power Point and Outlook

Typing: 50 WPM accurate

 

Additional Data

 

Job Type:                                 Permanent

 

Work Schedule:                        Full Time

 

Locations:                                US-DC-Washington/Metro