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yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
(xxx-xxx-xxxx
abc@xyz.com
career objective
results-driven solutions architect eager to contribute innovative product development and structural design skills toward supporting the employer in optimizing operational and financial performance
profile
ø offer numerous years of progressive technical and financial experience, with expertise in systems development, application r&d, operational analysis, and cost controls
ø solid record of improving financial performance by increasing efficiency, productivity, staff performance; successfully manage key projects from conception through completion
ø demonstrated ability to build and lead top-performing support teams; strategically plan and coordinate workflow and human resources for optimal coverage while containing labor costs
ø apply depth of knowledge in financial assessment, process automation, customer relationship management (crm), and six sigma philosophies to meeting corporate objectives
ø actively support company in maximizing bottom-line profits by effectively negotiating vendor contracts to achieve competitive pricing and terms
ø dynamic organization, prioritization and time management skills; consistently achieve critical deadlines while maintaining high quality standards
professional experience
alltel 1999 c present
enterprise solutions architect, little rock, ar (2007 c present)
in recognition of outstanding performance, steadily progressed within company to attain position entrusted with comprehensive oversight of software development and process automation activities
effectively train and lead cross-functional teams in the maintenance and strategic development of siebel 6.3 and 7.8; direct product administration, rule configuration (complex constraint, eligibility, compatibility), and order management initiatives
introduce customer maintenance strategies responsible for eliminating $7m in labor costs, reducing call handling time by 20%, and decreasing customer call-backs by 30%
institute pos systems enhancements and offer spill controls projected to increase annual customer revenues by $36m
staff manager c product administration, little rock, ar (2005 c 2007)
successfully steered product modeling and configuration operations, and mentored team members to achieve internal promotions; maintained 99% accuracy rate in accomplishing objectives
reduced sla from two weeks to three days, implemented major siebel upgrade project, cut needed product bundles by more than 95% to 25, decreased rules from 2.4m to 800, and boosted system response time by up to 30%
staff manager c cash accounting, little rock, ar (2004 c 2005)
developed and managed corporate cash accounting team in analysis, reconciliation, and reporting functions; implemented process improvements and new technologies to reduce operating expenses by 20% and headcount by 25%
accurately performed cash reconciliations for 650 retail stores with $65m in monthly revenues and defined exception reporting conditions
negotiated terms for contracted armored couriers; ensured proper handling and transport of $1.5m daily
quality control manager, hudson, oh (2002 c 2004)
increased annual revenues by more than $800k by effectively building and leading quality control team in identifying and resolving a range of revenue leakage issues
planned and executed fraud investigations, retail cash reconciliations, billing adjustment analyses, and revenue assurance practices
senior financial analyst, centurytel (acquired by alltel), grand rapids, mi (1999 c 2002)
prepared the $125m regional capital and operating budgets for this leading communications provider; supported sap implementation
~ military background ~
united states air force 1992 c 1998
financial analyst, tyndall air force base hospital (1995 c 1998)
f16 crew chief (1992 c 1995)
education
davenport university, grand rapids, mi
bachelor of applied science in finance
yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
(xxx-xxx-xxxx
abc@xyz.com
date
hiring agent name
title
company name
address
city/state/zip code
dear__________________:
i am currently seeking a challenging career opportunity as a solutions architect and am submitting my resume for your review. in advance, thank you for your time and consideration.
as demonstrated in the accompanying resume, my professional qualifications 10 years of professional experience evaluating business operations to develop and implement highly effective improvement strategies. i excel at quickly identifying and addressing department-specific needs, and am adept at implementing automation projects that result in millions of dollars in annual savings. my strong leadership skills have consistently proven instrumental in my success at building and driving top-performing teams of specialists, and i have a strong record of mentoring staff members to attain internal promotions. to complement this background, i offer a bachelor s degree in finance and superior technical proficiencies.
as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future.
sincerely,
yyyyyy x. yyyyyy
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