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yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
objective
proficient it professional eager to contribute advanced technology, systems architecture, software development, project management and business/financial support expertise in a challenging data services solutions management assignment.
career profile
ø expertise in c++ and j2ee environments.
ø bachelors of engineering, electronics and telecommunications engineering.
ø over 12 years of relevant experience in all facets of it operations.
ø knowledgeable in java, c, jsf, jsp, servlets, struts, sich faces, portlets, uml, xml, ebos, cobra, tuxedo, ebos csm and web services middleware.
ø facilitate client production support.
ø expertise in theory and practical methodologies of e-commerce.
ø effectively utilize object-oriented encryption and security technologies.
ø strong focus on resource allocation, application development and client relationship management.
ø outstanding capacity to develop and implement advanced applications.
ø restructure business processes into effective systems architecture.
ø skilled consultant and advisor.
ø record of progression to positions of increasing authority and responsibility.
ø proficient in full-life-cycle project management.
ø focus on providing exceptional support to sales, marketing, financial control and logistics.
ø deliver exceptional customer service, quality and attainment of organizational objectives.
ø knowledgeable in systems analysis, testing, quality assurance and application implementation.
ø effectively interact with diverse groups and professionals at all levels.
ø well-organized multi-tasker with strong detail orientation.
ø adept in aligning it contributions with organizational objectives.
technology skills
languages java, c++, c, perl, sql
j2ee technologies jsf, ejbs, jsp, servlets, jms, jdbc, jndi, xml, web services, portlets, richfaces, jaxb
web frameworks/tools struts, spring, oracle s toplink, jpox, weblogic, jboss
middle ware corba, tuxedo, web services
databases oracle
gui java swing, awt, vc++
web related html, xml, java script
tools & utilities eclipse, ant, log4j, junit, clearcase, cvs, cm-synergy, svn
web/application servers weblogic, jboss
operating systems windows, unix and linux
yyyyyy x. yyyyyy, page two
professional experience
convergys, img, oh 1999 - present
core csm technical lead/developer for complete crm solution for cellular and cable providers covering customer care, order management, shopping, product catalog and ordering modules. retained to provide critical support for key visage, infinys csm, sprint csm, cmsgui and precedent 2000 projects.
assignments have included:
cso
- designed convergys ebos framework/csm customization via crm application for duke energy s smart grid application suite. environment: java, weblogic, css, java script, ebos.
- managed convergent shopping order system, convergys portal front-end solution for csm order management (om) and product catalog management (pcm) systems.
- acted as technical lead for work force management interface.
- oversaw overall design, team co-ordination and application support.
- environment: java, jsf, richfaces, jaxb, pointserv, weblogic, jboss, eclipse and java script.
visage
implemented visage mvno solution for telecommunication companies.
gateway architect implementing gateway soa-based application, delivering web service interfaces for siebel crm application and administering calls to external network billing systems.
analyzed updated enhancements and provided architecture and overall high level design.
environment: java, weblogic workshop, wli, web services and ant.
core csm
- facilitated core csm j2ee solutions for cellular and cable providers.
- technical lead/developer on multiple product enhancements.
- led core csm projects used by clients for billing/customer care software for such clientele as t-mobile and sprint.
- designed/coded web and business tier utilizing struts and j2ee technologies.
sprint csm
- aided sprint csm client with j2ee architecture.
- solution manager and technical lead on multiple product enhancements.
designed thin client crm system (csm) for sprint using j2ee architecture covering struts (web tier), ejb (business tier), and xml web services (legacy apis).
application was object oriented using j2ee design patterns generic for j2ee compatible web servers bea s weblogic clustered environment.
aided customer service and finance functions.
performed in web tier development, requirements gathering, design, development and application maintenance.
directed and executed comprehensive build process utilizing ant and integrating with issue management and source control systems.
cmsgui
- administered cmsgui/corba interface for external sprint crm applications to manage customer data, plans, pricing and billing related functionality.
- designated as solution manager/technical lead.
- designed/developed corba api s, web services for customer care system utilized in sprint java front-end premiere client.
developed classes, coding and writing testing scenarios.
initiated and executed robust interface between p2k/cmsgui and sprint s eai and nms using tuxedo, c++.
upgraded web interface with java servlets communicating with corba interface and used by sprint to develop subscriptions and maintenance of access number and esn s.
yyyyyy x. yyyyyy, page three
precedent 2000
- assigned to project manage precedent 2000, a complete convergys crm application for sprint pcs.
- applied such tools as vc++, tuxedo, c++ and oracle.
- acted as solution manager/technical lead on product enhancements.
originated scripts to automate processes run in billing system using korn shell and perl scripts (including oraperl).
authored shell scripts to automate environment setup and monitoring.
spearheaded product database design.
environment included java, j2ee, c++, jsp, servlets, oracle (sql, pl/sql, db tuning), web services, cm-synergy, tuxedo, corba, bea web logic, shell programming, perl, xml, java, swing, solaris 5.x, roguewave, html, imake, dbx, great circle and purify.
earlier background
prior to 1999, served as software consultant, everest consultants, inc., beaverton, or, and software engineer, softpro, hyderabad, india. in these assignments, build outstanding application development, architecture design, project management, maintenance and internet solution skill sets.
education
osmania university, hyderabad, india
bachelor of engineering, electronics and communications engineering, 1992
certifications
sun certified business component developer
sun certified web component developer
sun certified java programmer
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