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yyyyyy x. yyyyyy                                            0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                                         xxx-xxx-xxxx

                                                                                                                                      abc@xyz.com

                                                                                                                                                            

objective

proficient it professional eager to contribute advanced technology, systems architecture, software development, project management and business/financial support expertise in a challenging data services solutions management assignment.

 

career profile

ø  expertise in c++ and j2ee environments.

ø  bachelors of engineering, electronics and telecommunications engineering.

ø  over 12 years of relevant experience in all facets of it operations.

ø  knowledgeable in java, c, jsf, jsp, servlets, struts, sich faces, portlets, uml, xml, ebos, cobra, tuxedo, ebos csm and web services middleware.

ø  facilitate client production support.

ø  expertise in theory and practical methodologies of e-commerce.

ø  effectively utilize object-oriented encryption and security technologies.

ø  strong focus on resource allocation, application development and client relationship management.

ø  outstanding capacity to develop and implement advanced applications.

ø  restructure business processes into effective systems architecture.

ø  skilled consultant and advisor.

ø  record of progression to positions of increasing authority and responsibility.

ø  proficient in full-life-cycle project management.

ø  focus on providing exceptional support to sales, marketing, financial control and logistics.

ø  deliver exceptional customer service, quality and attainment of organizational objectives.

ø  knowledgeable in systems analysis, testing, quality assurance and application implementation.

ø  effectively interact with diverse groups and professionals at all levels.

ø  well-organized multi-tasker with strong detail orientation.

ø  adept in aligning it contributions with organizational objectives.

 

 

technology skills

languages                                java, c++, c, perl, sql

j2ee technologies                   jsf, ejbs, jsp, servlets, jms, jdbc, jndi, xml, web services, portlets, richfaces, jaxb

web frameworks/tools             struts, spring, oracle s toplink, jpox, weblogic, jboss

middle ware                              corba, tuxedo, web services

databases                                oracle

gui                                           java swing, awt, vc++

web related                             html, xml, java script

tools & utilities                         eclipse, ant, log4j, junit, clearcase, cvs, cm-synergy, svn

web/application servers           weblogic, jboss

operating systems                    windows, unix and linux

 


yyyyyy x. yyyyyy, page two

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professional experience

convergys, img, oh                                                                                                        1999 - present

core csm technical lead/developer for complete crm solution for cellular and cable providers covering customer care, order management, shopping, product catalog and ordering modules.  retained to provide critical support for key visage, infinys csm, sprint csm, cmsgui and precedent 2000 projects. 

 

assignments have included:

 

cso

  • designed convergys ebos framework/csm customization via crm application for duke energy s smart grid application suite. environment: java, weblogic, css, java script, ebos.
  • managed convergent shopping order system, convergys portal front-end solution for csm order management (om) and product catalog management (pcm) systems.
  • acted as technical lead for work force management interface.
  • oversaw overall design, team co-ordination and application support.
  • environment: java, jsf, richfaces, jaxb, pointserv, weblogic, jboss, eclipse and java script.

 

visage

         implemented visage mvno solution for telecommunication companies.

         gateway architect implementing gateway soa-based application, delivering web service interfaces for siebel crm application and administering calls to external network billing systems.

         analyzed updated enhancements and provided architecture and overall high level design.

         environment: java, weblogic workshop, wli, web services and ant.

 

core csm

  • facilitated core csm j2ee solutions for cellular and cable providers.
  • technical lead/developer on multiple product enhancements.
  • led core csm projects used by clients for billing/customer care software for such clientele as t-mobile and sprint.
  • designed/coded web and business tier utilizing struts and j2ee technologies.

 

sprint csm

  • aided sprint csm client with j2ee architecture.
  • solution manager and technical lead on multiple product enhancements.

         designed thin client crm system (csm) for sprint using j2ee architecture covering struts (web tier), ejb (business tier), and xml web services (legacy apis).

         application was object oriented using j2ee design patterns generic for j2ee compatible web servers bea s weblogic clustered environment.

         aided customer service and finance functions.

         performed in web tier development, requirements gathering, design, development and application maintenance.

         directed and executed comprehensive build process utilizing ant and integrating with issue management and source control systems.

 

cmsgui

  • administered cmsgui/corba interface for external sprint crm applications to manage customer data, plans, pricing and billing related functionality.
  • designated as solution manager/technical lead.
  • designed/developed corba api s, web services for customer care system utilized in sprint java front-end premiere client.

         developed classes, coding and writing testing scenarios.

         initiated and executed robust interface between p2k/cmsgui and sprint s eai and nms using tuxedo, c++.

         upgraded web interface with java servlets communicating with corba interface and used by sprint to develop subscriptions and maintenance of access number and esn s.


yyyyyy x. yyyyyy, page three

 

 

 

precedent 2000

  • assigned to project manage precedent 2000, a complete convergys crm application for sprint pcs.
  • applied such tools as vc++, tuxedo, c++ and oracle.
  • acted as solution manager/technical lead on product enhancements.

         originated scripts to automate processes run in billing system using korn shell and perl scripts (including oraperl).

         authored shell scripts to automate environment setup and monitoring.

         spearheaded product database design.

         environment included java, j2ee, c++, jsp, servlets, oracle  (sql, pl/sql, db tuning), web services, cm-synergy, tuxedo, corba, bea web logic, shell programming, perl, xml, java, swing, solaris 5.x, roguewave, html, imake, dbx, great circle and purify.

 

 

 

 

earlier background

prior to 1999, served as software consultant, everest consultants, inc., beaverton, or, and software engineer, softpro, hyderabad, india.  in these assignments, build outstanding application development, architecture design, project management, maintenance and internet solution skill sets.

 

 

education

osmania university, hyderabad, india

bachelor of  engineering, electronics and communications engineering, 1992

 

 

certifications

sun certified business component developer

sun certified web component developer

sun certified java programmer

 

 

 

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