0000 xxxxxx xxxx , xxxx , xxxxx 00000
(xxx-xxx-xxxx
abc@xyz.com

Telecommunications

Performance-driven Telecommunications Specialist with 20+ years of experience is eager to contribute broad-scope Engineering/Design Project Administration and Operations Management talents as well as Team Building/Leadership and Business Development expertise toward supporting the employer in optimizing performance.

 

♦ Key areas of Expertise ♦

   Project Management

   Business Case Analysis

   Gap Analysis

   Operations Management

   Strategic Planning

   Process Development

   System Engineering

   System/Software Testing

   Internet Protocol Networks

   Tool and Template Development

   Network Design

   Network Audits

   Engineer/Implement PCS Markets

   Wireless Mobile Backhaul

   Budgeting

   Marketing and Sales Strategies

   Vendor Negotiations

   Troubleshooting/Resolutions

   Leadership and Teambuilding

   Personnel Management

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Professional Profile                                                                  

  Escalate business development through innovative technological initiatives and marketing strategies which increase productivity and revenue growth; achieved multiple awards, ensure quality and necessary compliance, and consistently exceed goals and expectations

  Demonstrate diagnostic and collaborative problem-solving skills; exhibit proficiency in translating individual needs into responsive, customized business solutions

  Self-motivated professional with an analytical mind; expertise in system design, testing and implementation; network design and cellular, mobile data, paging, transport network elements and voicemail networks; tool and template development

  Organized and detail-oriented; experience in project management, strategic planning, vendor negotiations, and financial functions including budgeting, cost parameters, and operational expense reduction

  Dedicated leader with superior personnel management skills; hire, train, positively motivate, and build successful teams

  Communicate technical and complex information easily and concisely; provide national technical expertise; develop solid working relationships; participate in network presentations; provide reports on trends and network activities

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Employment History                                                                    

Senior Product Manager                                                                                                2009 C Present

Huawei Technologies ▪ Atlanta, GA

   Recognized as Industry Insider who skillfully identifies customer concerns; ensure overall product revenue and market share in North America

   Demonstrate superior leadership qualities and direct Solution Realization Team; define, develop, and implement customized solutions and ensure quality programs which maximize program objectives

   Efficiently gather and analyze marketing data to quantify and prioritize customer requirements; collaborate with various departments, management, and distribution channels to develop market growth plans, account strategy; sales support, and resource prioritization and implementation

   Proficiently monitor and achieve solution revenue goals; margin cost of Core Network Elements sold

   Key player who assists Sales department in developing pre-sales product market analysis; support marketing and sales initiatives and establish sales training, pricing strategy, and commercialization plans

   Boost business development through support of business growth strategy; metrics include revenue and margin growth, market share and product/solution vitality

   Successfully manage all financial aspects of the Technical Sales Solutions program; maintain budget and cost parameters and ensure favorable P & L position for the division

   Provide support to major bid activities; assist with bid reviews to ensure competitive proposals and profit goals

 

Senior System Sales Engineer                                                                                           2006 C 2009

Tellabs North America ▪ Atlanta, GA

   Achieved Customer Appreciation Preparation Award for outstanding customer service

   Systems Sales Engineer for the Ethernet and Pseudo wires

   Trusted Advisor to existing and prospective clients with expertise in data technologies

   Improved technical capabilities of the sales team so revenue and business objectives pre and post sales could be achieved

   Conducted analysis of competitive environments; defined competitive solutions and communicated strategy to overcome obstacles

   Essential member who developed customized network presentations; coordinated with client requirements and network design

   Effectively communicated requirements and supported client lab and field trails; aided sales teams in creating and implementing strategies for increased sales

 

AT&T Wireless/Cingular                                                                                                     2001 C 2006

Senior Regional ATM/I.P./E-911 Planning and Design Manager ▪ Atlanta, GA                     2004 C 2006

   Demonstrated exceptional personnel management skills; hired, trained, supervised, and positively motivated team of engineers ensuring development and team-building

   Launched design, engineering, and implementation of E-911; physically and logically configured Nokia models to interface to the Cingular Wireless commercial IP core

   Effectively collaborated with cross-functional teams to plan, build, implement and sustain the Cingular Wireless E-911 network FCC compliance

   Key member who designed implementation and operations of IP Network elements in regionally administered space

Senior Transport Engineering Manager, ATT Wireless Services ▪ Atlanta, GA                     2001 C 2004

   Escalated business development through business case analysis, strategic planning, and design of transport networks and solutions; utilized industry standards, best practices, and applicable tools to achieve a reliable and low-cost network

   Proficiently retrieved and analyzed data from network nodes; introduced plan to expand highly utilized resources or remove those which were under-utilized

   Skillfully developed tools and templates to regularly assess transport capacity and quality requirements; supported developments to better equip functional teams and optimize network expense

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Previous Employment                                                                  

Senior Member Technical Team, AT&T Wireless Services ▪ Redmond, WA                           1997 C 2001

Lead first office applications and supported general availability network deployments; participated in technology development and integration of new software; created test plans for lab and FOA

Senior Systems Engineering Manager, AT&T Wireless ▪ Paramus, NJ                                  1994 C 1997

Promoted within 13 months; engineered and implemented PCS markets; compiled reports and trends on network activities, system capacity, processor load, network growth, and budget

Technical Support Specialist, Roger s Cantel Inc.▪ Ontario, Canada                                      1987 C 1994

Provided national technical expertise to the O&M for cellular, mobile data, paging, transport network elements, and voicemail networks; vendor and project management; new system/software testing and implementation; troubleshooting; national network audits and performance reports   

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Professional Affiliations and Awards                                    

   President, Ashleigh Walk Home Owners Association Board of Directors                                   DATE

   Employee Silver Award,  expense reduction                                                                           DATE

   The Brinker Appreciation Award, outstanding customer service                                              DATE

   Customer Appreciation Planning Award ▪ Tellabs North America                                            DATE

   Superior Sales Champion Recognition Award                                                                       DATE

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Technical Skills                                                                           

   Proficient with data technology including IP, MPLS, and Ethernet

   Tellabs MSN (L2/L3/MPLS/Ethernet)

   Tellabs Next Generation ROADM, 5500 DCS, advanced Data Networking and DWDM Optical product portfolios enabling MPLS/I.P.

   Tellabs Wireless/MSO/CSP/IOC/ILEC

   Ethernet and Pseudo wires

   UMTS/WCDMA/EVDO environments

   GSM, UMTS, SONET network architecture

   Cingular Wireless E-911 Phase 1 & 2 networks

   TDMA, GSM/GPRS and UMTS Transport networks (T1/T3/OC-n)

   Nortel DMS network

   Network node including voicemail, mobile switches, BSCs, SGSNs, Media Gateway, Call Server and DACs

   TrFO Packet Acoustic Echo cancellation platforms

   Compaq/HP HLR s, Aldiscon SMSC s, Octel, Lucent and Comverse Voice Mail and Unified Messaging Platforms

   Cox Communications Wireless Networks including CDMA, TLE/EPC, and IMS

   Nokia Models BSC 2i and BSC 3i

   Support tool development of CDR, Automated LCRG, JAXs, and TEOCO

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Education                                                                                      

Master s Certificate in Project Management (is this a Master s Degree?)                                   06/2001

Steven s Institute of Technology ▪ City, State

 

Bachelor of Science in Computer Information Systems                                                               DATE

Which University? ▪ City, State

 

Engineering Degree?                                                                                                                    1986

Radio College of Canada ▪ Ontario, Canada