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Yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx abc@xyz.com
Career Objective
Results-driven professional eager to contribute dynamic leadership, team building and communication skills toward actively supporting a progressive organization
Profile
Ø Entrusted with achieving optimal utilization of human and financial resources through proactive workflow planning & coordination
Ø Effectively define, develop and implement targeted action plans to maximize operational productivity and efficiency
Ø Proactive leader who successfully recruits, trains/develops, mentors, and leads top-performing teams committed to providing superior service
Ø Excel at interacting with broad populations including senior management, sales and customer service staff as well as clients
Ø Proficient in English
and Spanish
Professional Experience
Student Employment Office/UNM 2005-2008
Posting Clerk
Contribute dynamic leadership skills with full accountability for effectively running daily posting clerk operations such as troubleshooting and resolving student problem; assist them with completing new hire paperwork, and categorizing the information accordingly.
Proficiently develop and execute financial and customer service strategies supporting enterprise-wide operations.
Effectively plan, coordinate and facilitate functions to optimize productivity, efficiency and quality, with strong focus on the delivery of superior customer service.
Processed hiring paperwork; verified student timesheets; resolved troubleshooting problems over the phone regarding hiring paperwork and student payroll issues.
Spearheaded diverse management functions ranging from workflow planning, policies/procedures development, and technology-driven solutions implementation.
Analyzed and reviewed work product and general operations to effectuate loss prevention issues and ensured that superior customer service was also provided.
Posted student employment positions on the UNM student employment website
Train and coach new employees on how to handle customer feedback, and gain efficiencies in daily operations.
Analyze and review work product and general operations to effectuate loss prevention issues.
Prior experience
JCPenny- Albuquerque, NM 2003-2004
Catalog Customer Service clerk
Education & Training
Bachelor of Arts in Economics, Received a Minor in Business Administration
University of New Mexico - Albuquerque, NM
Computer Skills
Microsoft Word, Microsoft Excel, & Power Point
Yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx abc@xyz.com
Date
Hiring Agent Name
Title
Company Name
Address
City/State/Zip Code
Dear__________________:
I am currently seeking to a challenging position and am submitting my resume for your review. In advance, thank you for your time and consideration.
From leading high performance teams and facilitating superior client servicing to reducing operating costs and executing proactive processes/procedures, I have continually excelled in maximizing performance as a proactive leader.
I excel in identifying and resolving inefficiencies, introducing technology solutions instrumental to boosting performance and strategically utilizing financial and human resources to generate optimal results.
As a member of your staff, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your firm, and look forward to interviewing with you in the near future.
Sincerely,
Yyyyyy x. yyyyyy
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