Retail Manager

 

Ø  Several years of successful Retail Management experience; led store to record-breaking $1M+ annual revenue for 3 consecutive years concurrent with full-time academic pursuits

Ø  Able to boost productivity, efficiency and bottom-line profitability through effective development and implementation of targeted business plans, execution of optimal  price setting, promotion and merchandising strategies and commitment to delivering world-class customer service

Ø  Strategically plan, coordinate and manage operations and schedule employees to maximize use of resources, control costs and boost profits

Ø  Have been a successful EBay Premier Seller for past 8 years; excel in defining strategies to promote business in highly competitive markets

Ø  Bi-lingual; fluent, speaking and writing, in both English and Vietnamese

 

 

External Manager, Asia Lacquerware-Hochiminh City, Vietnam                                           2008-2009

Steered U.S. client order processing from initial contact through factory processing, with a consistent focus on ensuring timeline delivery and quality customer servicing

 

Science Teacher, School of North America-Hochiminh, Vietnam                                          2008-2009

Contributed science background and strong communication skills toward effectively presenting/ instructing American-based science program targeting high school students

                                                                                             

Chemist I, Bachem California Inc-Torrance, CA                                                                       2006-2008

Proficiently synthesized and purified peptides from amino acids for application as Active

Pharmaceutical Ingredient (API) for pharmaceutical industry, consistently ensuring critical compliance with cGMP guidelines, QA standards and FDA regulations

 

Manager, Alta Dena Dairy Store-Costa Mesa, CA                                                                  1999-2004

In recognition of dynamic performance, rapidly promoted from Cashier to manage full-scope store operations, taking annual gross sales to over $1M for 3 consecutive years

Effectively trained, scheduled and supervised associates to ensure optimal productivity and delivery of superior customer servicing

Strategically set prices, ran promotions and merchandised product to optimize sales and profits

Efficiently managed supplies inventory to maintain optimal stock levels

 

BS, Biochemistry, University of California, Los Angeles; 2006

GPA: 3.49

Coordinator/Instructor, Saturday Vietnamese Tutorial-San Fernando Valley, CA