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yyyyyy x. yyyyyy                                         

0000 xxxxxx xxxx , xxxx , xxxxx 00000

abc@xyz.com

(xxx-xxx-xxxx


career objective                              

results-driven chief engineer eager to contribute superior project management, team leadership, and customer service skills toward supporting the employer in optimizing operational performance

profile                                                

ø  offer 11 years of progressive experience in managing construction projects, operational programs, and client relations, with expertise in the housing and hospitality arenas

ø  facilitate client-focused , service-oriented environment vital to maximizing customer satisfaction and retention

ø  deliver accurate project estimates, negotiate contracts, prepare and administer budgets, develop schedules and work plans, obtain all necessary permits and permissions, generate rfis and rfps, and implement change orders / scope changes

ø  recruit, train, and supervise workers and subcontractors to ensure on-time, accurate, and safe completion of all projects; ensure compliance with all osha, federal, state, and local regulations, as well as corporate policies and procedures

ø  consistently meet project deadlines, maintain budget guidelines, and exceed inspections standards; demonstrated ability to manage multiple concurrent projects

ø  dynamic communication, presentation, negotiation, and relationship management skills

ø  sharp technical proficiencies including microsoft word, excel, and outlook

 

~ key achievements ~

  • cost-effectively administer $100k+ annual departmental operating budget as chief engineer for the courtyard and residence inn by marriott; c
  • created new project management program to ensure optimal management of all departmental operations; maintain 100% quality assurance audits scores and guest satisfaction scores of 92% or above
  • perform a broad scope of functions and serve as manager on duty, safety and security manager, in-house quality assurance inspector, purchase order system administrator, member of baltimore courtyard task force, and intermediate department head of housekeeping for the courtyard / residence inn by marriott
  • manage marriott s environmentally conscious hospitality operations program (echo) focusing on water and energy conservation, clean air initiatives, wildlife preservation, "reduce-reuse-recycle" waste management, and clean-up campaigns
  • launched construction on new 63-home caruso homes community with houses ranging from $750k c $1.2, including a model home named best in show by parade of homes (2005)
  • achieved exceptional performance statistics, including 100% on-time closings, 94% average on quality inspection walks, and 93% for construction experience and home occupancy experience ratings under  the eliant survey program; played an integral role in leading caruso homes to be selected as americas best builder by the national association of home builders (nahb) in 2006
  • increased county inspection success rate from 20% to 90% for all new winfield homes projects through effective management of all aspects of construction
  • directed more than 35 new winfield homes projects in 2004 with retail value of greater than $12m; additionally responsible for construction of two parade of homes winners in 2003 and 2004
  • established customer service department for design craft homes to improve customer data management and scheduling
  • developed customer feedback program to track subcontractor performance and ensure optimal levels of sona homes client satisfaction
  • in recognition of outstanding performance, steadily progressed within united states air force and continually entrusted with more advanced responsibilities; additionally granted commandant s award and esprit de corps award from nco leadership school

 

continued
yyyyyy x. yyyyyy                                                                                                                                              page 2

 

professional experience                

courtyard / residence inn by marriott, aberdeen, md                                                                             2008 c present

chief engineer

 

caruso homes, crofton, md                                                                                                                  2005 c 2008

management construction superintendent

 

winfield homes, fredericksburg, va                                                                                                      2003 c 2005

management construction superintendent

 

design craft homes, locust grove, va                                                                                                 2000 c 2003

management construction superintendent / customer service / punch-out

 

sona homes, fredericksburg, va                                                                                                          1999 c 2000

customer service

 

~ military background ~

united states air force noncommissioned officer

squadron quality assurance inspector

dedicated crew chief

aircraft maintenance technician

aircraft jet engine / pneudraulic technician

work center training instructor

human resource management supervisor

education & training                       

insert school, insert location

associate s degree in engineering maintenance

 

~ certifications & professional development ~

certified graduate builder-project manager

universal hvac certification

cooling tower/boiler certification

certified pool official

cpr certification

tips certification

food safety certification (in progress)

how to handle difficult and demanding customers, padgett and thompson

simplex-grinell alarm 4100u fire control panel qualified

e-time data entry and correction qualified

timberline scheduling qualified

 

~ military training ~

financial management program, usaf training wing

supervisor safety, usaf training school

noncommissioned officers leadership school

 

 

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