xxx-xxx-xxxx yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
yyyyyy x. yyyyyy
productive, quality-oriented professional eager to contribute exceptional project management, client servicing and organizational skills toward optimizing operations of a progressive organization.
ø offer solid academic and professional experience in medical billing and coding, with comprehensive background in administrative office procedures.
ø effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.
ø proactive leader who successfully trains/develops, mentors and leads top-performing teams committed to providing superior service.
ø dynamic communication, presentation, relationship building and problem-solving abilities.
ø excel at interacting with broad populations including senior management, medical professionals and staff as well as clients and external contractors.
st charles hospital 2008-present
volunteer c cdmc dept. of medical records & information desk
contribute detail orientation and organizational skills in filing medical records using terminal digit, alphanumeric, middle digit, straight numeric, centralized & decentralized, with strong focus on accuracy, productivity and efficiency.
successfully locate files including improperly placed files, demonstrating diligence in supporting all aspects of daily operations.
acquire valuable experience in hipaa compliance, open shelf filing, color coding tabs and handling confidential documentation.
apply advanced communication skills toward acting as first point of contact in responding to customer inquiries utilizing multi-line phone systems, greeting patients and directing them to appropriate areas.
katie s salon 1987-2007
exhibited solid leadership qualities in managing, mentoring and training 9 employees and independent contractors, playing a solid role in supporting the development of top-performing team members.
efficiently planned and coordinated workflow and delegated assignments to optimize utilization of human capital and operational resources.
promoted exceptional customer satisfaction by promptly resolving issues and preventing escalation.
proficiently handled diverse filing, accounting and billing functions.
education & professional development
medical billing & coding specialist program - penn foster college
numerous workshops - academy of professional coders; completed training in: coding & billing in the best run practices, orthopedic coding (shoulder & knee), modifiers for physicians coding, how to dissect an operative report and find the missing pieces
currently studying for the certification test for medical billing and coding specialist
member - ahima
member - aapc
microsoft windows, microsoft xp, microsoft word, microsoft excel, powerpoint quicken & medical office software programs.
hiring agent name
i am currently exploring new opportunities, and am interested in joining your team. to acquaint you with my qualifications, i m submitting my resume for your review. in advance, thank you for your time and consideration.
from supporting high performance teams and facilitating superior client servicing to streamlining operations and executing proactive organizational processes/procedures, i have continually excelled in maximizing performance as a dynamic team member. i excel in identifying and resolving inefficiencies, introducing solutions instrumental to boosting performance and strategically utilizing resources to generate optimal results. as illustrated by the accompanying resume, i have a solid academic and professional background in medical billing and coding. to complement my experience, i completed the medical billing & coding specialist program, as well as numerous workshops including coding & billing in the best run practices, orthopedic coding (shoulder & knee), modifiers for physicians coding, and how to dissect an operative report and find the missing pieces.
as a member of your team, i will consistently exhibit a strong commitment to quality and a dedication to playing a large role in achieving and surpassing goals. i am eager to meet with you to discuss how my qualifications support your current and prospective needs, and welcome the opportunity to interview at your earliest convenience.
kathie l. seman
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