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Yyyyyy x. yyyyyy

3907 Wood Creek Drive v Xxxxxx, Il xxxxxx v xxx-xxx-xxxx v abc@xyz.com

 

Experienced Restaurant Operations Management Professional

District Management Expertise / Food Service Certified / Drive Aggressive Business Operations

Senior Level Business Operations Management professional with expertise in guiding fundamental growth, marketing and relationship building efforts in the restaurant industry.  Track record of driving sales revenue growth and  implementing policies and procedures resulting in enhanced communication, efficiency, and customer satisfaction.  Innovative, ambitious and disciplined with a talent for cultivating & maintaining excellent relationships with key management professionals.  Seeking an operations management position with a progressive organization that values visionary leadership and dedication to developing highly effective business operations.

 

Key Skills Summary

 


w  Build & Maintain Relationships

w  Business Analysis and Process Improvement

w  Customer Service Focused

w  Cost Containment Strategies

w  Create and Execute Business Plans

w  Dedication to Customer Service

w  Deliver Measurable Results

w  Drive Production Goals & Initiatives

w  Employee Development & Mentoring

w  Excellent Communication Skills

w  Inventory and Supply Chain Management

w  Lead High Performance Teams

w  Maintain Knowledge of Industry Trends

w  Quick to Foster Confidence/Gain Trust

w  Food Standards Compliance

w  Strategic Planning


 

Professional History

 

Portillo's Restaurant Group, Skokie, IL (2005 to Present)

General Manager (2007 to Present)

w  Manage and direct day to day business operations for a busy restaurant; drive business performance and implement process improvements resulting in higher profits, customer satisfaction and excellence in operational standards.

w  Through aggressive cost containment strategies, decreased labor hours and inventory overhead; increased profit margins by 4.5% and overall sales by 3%.

w  Developed and implemented strong recruiting and training practices, resulting in a 32% decrease in turnover.

 

Assistant Manager (2005 to 2007)

w  Assisted Manger is providing leadership and oversight for day to day business operations; led initiatives to drive significant sales gains, and posted a 6% overall increase in 24 months.

 

Fazolis, Wausau, WI (1996 to 2004) - General Manager

w  Met customer needs by providing world-class customer service that exceeded expectations, listened and responded effectively to customer complaints; set example to all employees by providing a positive customer service environment.

w  Managed staff; delegation, give feedback, promote teamwork and performance management.

w  Provided supervision and direction for all facilities management responsibilities; ensured that the establishment was clean and ready for business at all times, inspected kitchen and food preparation areas regularly for compliance with safety and sanitation standards.

w  Analyzed sales levels and profitability, prepared revenue and operations reports including staff control, food control and sales activity; posted a significant increase in profit from 2002 to 2004.

 

Little Caesar s pizza, Milwaukee, WI (1986 to 1996) - Area Supervisor

w  Received recognition as Area Supervisor of the Year in 1995.

w  Spearheaded business operations and compliance with corporate objectives for multiple locations; maintained complete accountability for P&L, employee development, sales performance and customer satisfaction indicators.

w  Assisted in the procurement of equipment and supplies and developed unique advertising programs based on individual demographics and locations.

 

 

 

Yyyyyy x. yyyyyy

3907 Wood Creek Drive v Xxxxxx, Il xxxxxx v xxx-xxx-xxxx v abc@xyz.com

 

 

 

Name

Title

Company

Address 1

Address 2

City/State/Zip

Date Here

Dear <Name Here>,

 

I have enjoyed much success in my career as a Business Operations Management Leader in the Restaurant Industry, and am ready for additional responsibilities and challenges.  Please accept this letter and the attached resume as application for the position of <position here>. I am convinced after reading the description for this position on <location of job ad here>, that I am the ideal candidate for the job.

 

 

I have an excellent track record of cultivating business relationships and executing sales and marketing plans.  According to the job description for <position here>, you are seeking someone with the ability to <choose something from the job description here>.  I am well versed in <specific here> and know that I could be an integral member of your team.  In addition, I am a highly effective leader with the ability to drive employee performance initiatives and lead organizations to exceed expectations for success. 

 

Here a few examples of my success:

 

ð  Led a major shift around customer and sales focused initiatives to drive business growth resulting in higher sales and customer satisfaction indicators.

ð  Proven success in leading employee development and growth initiatives, resulting in a reduction in turnover and improved overall operations results.

 

As a proven leader, I believe it would be mutually beneficial for us to meet.  I will contact you soon to arrange for an interview. Should you require any additional information, I can be contacted at the phone numbers listed above.

 

Best Regards,

 

 

 

 

 

 

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