yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
highly efficient manager eager to contribute business development, operations, consultation and customer service background toward supporting operations of a dynamic organization.
ø over nine years of experience in operations management, training, staff coordination, prospecting, business development and account oversight.
ø studying toward bs degree in organizational leadership, accelerated program, 3.8 gpa.
ø highly flexible and able to learn new environments rapidly.
ø strong leadership abilities in directing operations in challenging and stressful environments.
new crown cemetery 2010 - 2011
family services counselor
point of contact for grieving family members.
performed sales, telemarketing, prospecting and quotes for cemetery plots.
conducted sales data entry and customer service presentations.
cardinal container corporation 2008 - 2009
established and nurtured business and sales territories of over $100,000 per annum for this corrugated cardboard manufacturing company.
performed prospecting in indianapolis and surrounding central indiana area, visited manufacturing customers and negotiated sales.
presented customers with service quotations and followed up/communicated with clients.
jobsite supply company 2006 - 2007
customer service manager
tracked customer rental returns in concrete and forming industries.
communicated with sales staff, yard employees and customers.
ensured timely and safe return of company property and rentals.
comfort systems usa 2002 - 2006
promoted to direct hvac installation and servicing for more than 800 nationwide customers.
tracked service proficiency, communicated with clients and presented price quotes.
responsible for job profit margins.
ems service work administrator
located subcontractors in us, puerto rico and guam to solve customers ems control problems.
negotiated service rates and coordinated with accounting office to ensure accurate job billings, subcontractor payment and profit margins.
yyyyyy x. yyyyyy
ems customer service representative
advanced to communicate with clients in high-volume call center environment regarding hvac and lighting controls, as well as provided technical support and problem diagnosis.
dispatched repair personnel to various customers on location.
responsible for shipping & receiving, package routing, inventory control and tracking operations in this high-volume dock environment.
trained forklift drivers in safe vehicle operation.
university of indianapolis, indianapolis, in
currently pursuing bachelor of science degree in organizational leadership
crossroads bible college, indianapolis, in
ministry studies, 2003
have served as pastor for two churches bi-vocationally; administrator for sports outreach ministry for men and youth; featured soloist at church music-related events and lead actor in several dramatic presentations.
Remember: Hire Us To Write YOUR New Resume
And We GUARANTEE That If You’re Not Working In 60 Days Or Less,
We’ll Revise Your Resume, Refund Your Money,
AND Give You $50 EXTRA!