yyyyyy x. yyyyyy

208 chuorinkan gardenia, 4240-5 shimotsuruma yamato-shi, kanagawa-ken 242-0001

homexxx-xxx-xxxx cell:  090-6187-8110 e-mail: abc@xyz.com 

 

objective                                            

 

dedicated, sharp and analytical systems/network engineer seeking opportunity to contribute extensive talents toward supporting a progressive organization in maximizing technological performance and productivity. 

 

areas of strength                              

 

         exemplary experience in network engineering, lan/wan administration, technical support, project management, and information systems management.

         superior expertise in determining technical requirements, devising project schedules, and installing, configuring, troubleshooting and maintaining networks, servers, software, and hardware.

         focused problem solver with a proven track record of executing innovative solutions to meet established goals and needs; excels in a team-driven and collaborative environment.

         sound decision-making abilities, analytical thinking capabilities, and documentation skills.

         analyzes, creates and executes technical and operational procedures to eliminate redundancy, accelerate output, fortify it security, and minimize expenses.

         demonstrated talents in designing and configuring ip networks from scratch, creating full system back-ups, troubleshooting and repairing  network connectivity issues, and repairing printers and other peripherals

• excels in user relations, training, and support; outstanding communication, interpersonal and leadership skills.

 

personal data                                    

 

gender:            male

date of birth:    november 16, 1972

nationality:        nigerian

visa status:     spouse visa 

marital status:   married

languages:       english (native), japanese (conversational)

 

technical skills                                 

 

operating systems: microsoft windows 98/nt/xp/2000 (pro, server, advanced server); sun solaris 8 & 9; linux red hat 8.0 & 9.0

 

software & tools: active directory; microsoft exchange server 2000; microsoft office; visio; microsoft project; macromedia flash and dreamweaver; adobe suite (acrobat, illustrator, pagemaker, photoshop); xara; microsoft iis 5.0; apache web server; samba; lanalyzer; ghost; anti-virus applications

 

networking & protocols:  cisco routers, switches and hubs; catalyst switches, check point 2000 and ng; firewalls; network sniffers;  bootp, dhcp, dns, echo, ftp, ftps, http, https, imap, ipsec, ipv4, ipx-in-ip, ldap, net bios,  nfs, ppp, pppoe, pop3, smb, smtp, snmp, ssh, ssl, telnet, tftp, wins,  relay, token ring, atm,  isdn adsl, rip, igrp.

 

continued

 

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professional experience                    

 

morgan stanley, 2006 to present

frontline service analyst

         proactively serve as team member in providing efficient and attentive technical support, in appropriate compliance with service level agreements.

         leverage significant troubleshooting expertise to maintain pc and unix/linux desktops inclusive of system administration, new installations, testing, and support.

         play an integral role in vendor evaluations, software procurement, implementation, and user training.

         meticulously test and deploy hotfixes and security patches, and liaise with other technical groups to ensure swift resolution of problems and optimize successful implementations of new applications or upgrades.

         relied upon as point of escalation for consolidated services desk and contributor to various service level agreements.

         apply strong attention to detail in creating support documentation and in facilitating smooth and effective communication among it and users for scheduled outages and deployments which can impact service.

         demonstrate an excellent team player work ethic as participant in firm-wide technology projects as well as frontline initiatives.

 

skymit international, tokyo, 2001 to 2006

systems/network engineer

         proficiently supported microsoft windows 2000/2003, workstation and server environments, inclusive of domain management (dns, dhcp and wins).

         instrumental player in seamless upgrade of windows nt domain controllers from nt 4.0 to 2000.

         exercised outstanding organizational skills to maintain and monitor multi-business server infrastructure, with a constant eye on optimizing operational performance, efficiency, and security.

         spearheaded helpdesk operations encompassing software and issues, lan and wan administration, server maintenance, and network-related hardware and software.

         expeditiously coordinated roll-out of large-scale enterprise server design as well as complex systems deployment and migration project.

         painstakingly monitored server event logs and performance to reduce risk of catastrophic failures.

         analyzed, developed and implemented security policies for 75 local user and 15 remote clients.

         exhibited exceptional versatility in supporting wide-ranging technologies such as: operating systems, print devices, windows services, hard disks, nics, video cards, ram, cache, processors, sound cards, and modems.

 

earlier experience includes role as an english instructor for right stuff inc., windthird consolidated institute, tokyo, 2000 to 2001.

 

education                                           

 

b.sc. degree (honors) in economics, university of ibadan, oyo state, nigeria, 1999

 

continuing education ~ temple university, tokyo, japan:

project management professional (pmp)          2007

certificate in executive it management            2007

certificate in basic computer operation           2003

certificate in networking & server support      2001

 

additional technical training:

certifications: mcse, mcsa, ccna, scsa, scna, scsa, itil

linux redhat administration, linux learning center, bangalore, india, 2003

security support, top gun technologies, bangalore, india, 2003