yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                                                  xxx-xxx-xxxx

abc@xyz.com

 

objective

experienced business professional offering dynamic skills in management, team building, vendor relations, customer service and employee development eager to contribute in the role of restaurant/retail general manager.

 

 

career profile

ø over 16 years of exceptional restaurant management experience.

ø associate of arts degree, certified food safety handler and certified food safety trainer.

ø award-winning record of promotion to assignments of increasing authority and responsibility.

ø strong capacity in staff leadership, mentoring, training and personnel development.

ø successfully meet and exceed p&l objectives.

ø capacity to develop and launch innovative menu and food presentation initiatives.

ø skilled in the effective completion of complex food and event objectives.

ø demonstrated performance in procurement, inventory control and budgeting.

ø adept in policy, procedure and implementation with focus on process improvement and productivity.

ø expertise in all facets of meeting and exceeding quality and sanitation requirements.

ø deliver exceptional customer service.

ø well-organized multi-tasker with strong detail orientation.

 

professional experience

pizza hut inc.                                                                                                                                1994 - 2009

restaurant training manager, compton, ca (2009)

       two-time cheese head award winner, only regional employee ever to achieve this distinction.

       six-time all star and recipient of ceo award.

       region consistently placed in top ten regional restaurants.

 

general manager, east los angeles, ca (2008)

       supervised 15-30 employees, including drivers, cooks, customer service representatives and managers.

       developed and trained team members for promotion, increased sales and ensured proper numbers.

       oversaw p&l accountability, developed safe operating environment and employee retention efforts.

 

restaurant training leader, carson, ca (2006-2008)

       oversaw training and mentored 15-20 restaurant training managers, as well as associate managers.

       instructed general managers in california-specified food safety program and ensured high qualifications.

       assisted district managers, covered 8-10 stores during scheduled vacations and ensured dm numbers.

       attended monthly meetings to discuss operational issues, manager development and staff promotions.

       participated in training for new and upcoming products and services at dallas, tx, corporate headquarters.

 

 

 

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restaurant training manager, long beach, ca (2002-2006)

         see above assignments for specific job responsibilities.

 

restaurant training manager, paramount, ca (1998-2002)

         see above assignments for specific job responsibilities.

 

shift manager, lynwood, ca (1994-1998)

         promoted to management position due to outstanding performance.

         assumed comprehensive responsibility for shift operations.

         managed, trained and mentored shift personnel to achieve highest possible quality standards.

 

team member, lynwood, ca (1994)

       provided customer service and prepared food.

 

 

 

 

education/training/certification

east los angeles community college, east los angeles, ca

associate of arts, 1998

 

basic management program, corona, ca, 2007

 

restaurant training leader, carson, ca, 2007

 

certified food safety trainer/certified food safety handler, carson ca, 2012