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yyyyyy x. yyyyyy

12130 w 136th st, apt 316 overland park, ks 66221 xxx-xxx-xxxx


management: design engineering, telecom, technical support, project management




results-driven manager with expertise in engineering, technical support, and project management, looking to actively optimize bottom-line technical and business performance.


summary of qualifications


  award-winning record of success in engineering and technical services management.

  adept at planning and managing projects and supervising effective teams.

  experienced at infrastructure capacity management and build out management.

  able to define and set metrics, improve processes, and increase productivity.

  special expertise in long distance, competitive local exchange carrier (clec) and wireless sectors.


professional experience


sprint nextel, overland park, ks                                                                                 2000 - present

design engineer ii i/ management level (2003-present)

oversee operational functions and purchase acquisitions for transport and technical support. supervise staff of 8. serve as sme for signaling system 7 (ss7), signaling transfer point (stp), tellabs dacs, and alcatel dacs equipment for all sprint development labs. set and monitor performance objectives.

       manage lab infrastructure capacity management & project management for project build outs.

       played key role in developing initial technical support services processes.

       earned multiple awards for performance excellence.


principle engineer (2000-2003)

supervised staff of 3 engineers. managed purchasing for transport and technical support areas. sme for ss7, stp, and dacs equipment for sprint s development labs.

       recipient of multiple on the spot and service excellence awards.


previous experience


technical support engineer, tellabs, lisle, il                                                                 1998 - 2000

communications engineer, motorola, rockford, il                                                        1994 - 1998




mba, colorado state university, fort collins, co (in progress)


bs in management, summa cum laude, kaplan university, davenport, ia

       sigma beta delta, president's list honors, deans list, golden key international honor society, collegiate entrepreneurs organization


technical diploma, electronics institute, grandview, mo

       major: communications, microprocessors, and industrial technologies


professional development


sprint management development, analog / digital electronics, uhf / vhf, tellabs 5500 & 532l, telephony, telecom switching, network management & synchronization, sonet, dsc dexcs1l, ds3 restoration, alcatel 1631 3/1 dxc, alcatel 1630 3/1 dxc, telecom protocols, power systems


technical skills


ms office, project, remedy, clearquest, crystal reports, peoplesoft, and other applications

yyyyyy x. yyyyyy

12130 w 136th st, apt 316 overland park, ks 66221 xxx-xxx-xxxx








hiring agent name


company name


city/state/zip code




i am currently seeking a challenging career opportunity in a engineering management capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.


as demonstrated in the accompanying resume, my professional qualifications include


       overseeing operational functions for transport and technical support at sprint nextel.

       planning and managing projects and supervising effective teams.

       earning multiple awards for performance excellence.

       playing a key role in developing initial technical support services processes for sprint.

       providing effective technical support for tellabs and motorola.


as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future.







yyyyyy x. yyyyyy

yyyyyy x. yyyyyy

12130 w 136th st, apt 316 overland park, ks 66221 xxx-xxx-xxxx








contact name

company name


city/state/zip code


dear _______________________________:


i would like to thank you for providing me the opportunity to interview with you and discuss the exciting (title of position applying for) position currently available with your company.  having gained a deeper insight into the job requirements and your objectives, i am confident you will find me a valuable asset in achieving your goals.


as discussed, i am an enthusiastic, disciplined team player eager to launch a successful career as a dedicated member of your staff.  i believe you will find my engineering management and technical support leadership skills vital to your operations and look forward to contributing to your success.


should you have any additional questions, or to discuss future employment opportunities, please feel free to contact me at your earliest convenience.  again, thank you for the enlightening interview.  i look forward to your response.







yyyyyy x. yyyyyy

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