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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
302-7371964
abc@xyz.com
Social Security Number:
Citizenship:
Veteran s Preference#
Vacancy Announcement:
Job Title:
CORE COMPETENCIES
Business Administration, Management, Personnel Supervision, Performance Management, Performance Optimization, Growth Generation, Marketing Initiatives, Executive-Level Operations, Sales Management, Marketing Strategy, Process & Performance Improvement, Turnaround/Change Management, Business Venture Development, Project Management, Personnel Leadership, Organization, Team Leadership, Sales/Marketing Campaigns, Organizational Leveraging, Operational Troubleshooting, Competitive Positioning, Financial Controls, P&L Management, Operations Management, Organizational Restructure, New Business Development, Strategic/Tactical Marketing, Product/Service Development, Rollout Solutions, Finance/Budget Management, Internal & External Customer Service, Problem Solving, and Decision Making.
PROFESSIONAL EXPERIENCE
Month/2005-Present
Products Gen. Agent
Aetna/UnitedhealthCare/Pinnacle Financial Services Insurance
City/State
Hours per Week:
Salary: $175K
Supervisor: Ann Pindar Email: Abc@xyz.com May Contact: Yes
Strategically hire, train and develop innovative marketing strategies across Pennsylvania, Delaware and Maryland for Health and Life products.
Hockessin DE 2000-2002
Principal/Owner/Business Consultant
DelRegies World Wide Marketing and Distribution, LLC.
Wilmington, DE
Hours per Week:
Salary: $125K
Supervisor: Sue Archibald Email: sarchibald@pfsinsurance.com
May Contact: Yes
Recruited and lead talented professional team, specializing in government purchasing, finance, sales, and customer relations.
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Yyyyyy x. yyyyyy Page 2 of 6
Month/Year-Month/Year
Principle/Owner/Consultant
Office Supplies
City/State
Hours per Week:
Salary: $125K
Supervisor: Carrie Allen Email: AllenC7@aetna.com May Contact: Yes
Effectively trained and directed staff of 4, while also evaluating performance and providing guidance.
Month/1999-Month/2001
Senior Vice President Operations, Pricing and Strategy
Office Supplies.com
Wilmington, DE
Hours per Week:
Salary: $125K
Supervisor: Brent Wells Email: Edward_Wells@ml.com May
Contact: Yes
Actively served as a key member of executive team, developing enterprise-level vision and strategy.
Month/1998-Month/1999
Logistics and Strategy Operations Manager
Xerox
Webster, NY
Hours per Week:
Salary: $95K
Supervisor: Shirley Wilson Email: swilson@global-business-services.net
May Contact: Yes
Lead Y2K team in compliance readiness for US based Logistics Operations.
Month/1998-Month/1999
Supply Chain Vice President
Xerox
East Rochester NY
Hours per Week:
Salary: $93K
Supervisor: Shirley Wilson Email: swilson@global-business-services.net May Contact: Yes
Effectively introduced Six Sigma into Business Process Management operations.
Month/1995-Month/1998
Business & Office Equipment Manager
Business Process & Quality Vice President
Xerox
East Rochester NY
Hours per Week:
Salary: $93K
Supervisor: Shirley Wilson Email: swilson@global-business-services.net May Contact: Yes
Responsible for introducing Business Process Management and Lean thinking within supply chain.
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Yyyyyy x. yyyyyy Page 3 of 6
Month/1994-Month/1995
Office Equipment Manager
Sales Solutions Vice President
Xerox
Rochester NY
Hours per Week:
Salary: $90K
Supervisor: Shirley Wilson Email: swilson@global-business-services.net May Contact: Yes
Strategically reduced overall non-direct selling expense and introduced new technology.
Month/1993-Month/1994
Manager Revenue Based Systems
Manager Admin. Operations
Xerox
Hours per Week:
Salary: $88K
Supervisor: Shirley Wilson Email: swilson@global-business-services.net May Contact: Yes
Special Recognition Administrative recovered $M s in unbilled revenue
Month/1992-Month/1993
Sr. Project Manager
VP Marketing
Xerox
Rochester, NY
Hours per Week:
Salary: $86K
Supervisor: Shirley Wilson Email: swilson@global-business-services.net May Contact: Yes
Hand-selected by Board of Directors to redesign all business processes Proposal to Collections.
Month/1989-Month/1991
Manager Customer Data Process
National Manager of Admin.
Xerox
Rochester, NY
Hours per Week:
Salary: $85K
Supervisor: Shirley Wilson Email: swilson@global-business-services.net May Contact: Yes
Recipient of All Star Recognition bonus plus trips to Hawaii and Achievement Through Teamwork Award.
Month/1988-Month/1989
Chief of Staff
Program Integration
Xerox
Rochester, NY
Hours per Week:
Salary: $82K
Supervisor: Shirley Wilson Email: swilson@global-business-services.net May Contact: Yes
Received Special Recognition for 100%+ Balanced Score Card for Administration .
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Yyyyyy x. yyyyyy Page 4 of 6
Month/1986-Month/1988
Manager Quality Information
Trainer Quality officer VP of Information Technology
Xerox
Rochester, NY
Hours per Week:
Salary: $81K
Supervisor: Shirley Wilson Email: swilson@global-business-services.net May Contact: Yes
Actively awarded the Achievement Through Teamwork Award.
Month/1984-Month/1986
National Manager of Administration and Lock Box Banking Operations
Xerox
Rochester, NY
Hours per Week:
Salary: $80K
Supervisor: Shirley Wilson Email: swilson@global-business-services.net May Contact: Yes
Recipient of All Star Recognition bonus plus trips to Hawaii, California in 1984-1985.
Month/1982-Month/1984
Director of Administrative and Financial Training
Behavioral Analysis Tr. Director of Training US Region
Xerox
Rochester, NY
Hours per Week:
Salary: $75K
Supervisor: Shirley Wilson Email: swilson@global-business-services.net May Contact: Yes
Strategically enhanced hiring/staffing models with skill based recruiting.
Month/1979-Month/1982
Xerox
Regional Group Credit Manager
National Credit Manager
Rochester, NY
Hours per Week:
Salary: $68K
Supervisor: Shirley Wilson Email: swilson@global-business-services.net May Contact: Yes
Effectively nationalize successful business processes across 12 Districts in the Western Region.
Month/1977-Month/1979
District Controller
District Manger
Xerox
Princeton, NJ
Hours per Week:
Salary: $58K
Supervisor: Shirley Wilson Email: swilson@global-business-services.net May Contact: Yes
Recognized for achieving best overall district performance in all Financial and Operational processes.
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Yyyyyy x. yyyyyy Page 5 of 6
Month/1975-Month/1977
Customer Service Manager
District Controller
Xerox
Princeton, NJ
Hours per Week:
Salary: $30K
Supervisor: Shirley Wilson Email: swilson@global-business-services.net May Contact: Yes
Successfully achieved #2 in customer service in the region moved to 8th out of 65 Districts.
Month/1973-Month/1975
Manager of Audit Compliance
Xerox
White Plains, NY
Hours per Week:
Salary: $28K
Supervisor: Shirley Wilson Email: swilson@global-business-services.net May Contact: Yes
Effectively hired and trained audit staff, ensuring compliance with company policy and best practices.
EDUCATION
Iowa Wesleyan College
Mt. Pleasant, IA
Bachelors of Arts
Major: Accounting & Finance
Graduation: 1971
Rutger Graduate School of Business
Newark, NJ
Masters of Business Administration
Major: Inter-functional Management
Graduation: 1973
Thomas
Jefferson HS
Degree: Diploma
TRAINING and PROFESSIONAL DEVELOPMENT
Adjunct Professor; Cornel University
1000's Hours of Senior Management Training; Xerox Corporation
Post Graduate Work; Dartmouth, American University via Xerox Corporation
Financial Analysis Training
Business Process Management Council with Dr. Jim Campy and Mike Hammer
PA Licensed Health and Life Producer
Six Sigma Green Belt, 1998
High Performance Work Teams; Lucent Technology European Council, 1998
Global integrated Supply Chain Practices; MIT Executive Seminar, 1997-1999
Reengineering, Dr. Mike Hammer & Jim Champy; The Hammer Institute, 1997
Six Sigma Implementation & Strategy; Six Sigma International, 1997
Performance Analysis & Performance Management; Dr. A. Daniels & Associates, 1995-1997
Senior Management Seminar; Dartmouth University, 1993
Behavior Analyses; Huthwaite Institute, 1989-1990
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Yyyyyy x. yyyyyy Page 6 of 6
CERTIFICATIONS/CREDENTIALS
MIT Supply Chain Industrial Council Member
AWARDS
Multi-Award Winning Manager Awards
Teacher of the Year Award; Cornel University
Corporate Board Award; given for significant systems and business process introduction and launch
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