yyyyyy x. yyyyyy
p.o. box 0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx • firstname.lastname@example.org
versatile professional eager to contribute project management expertise and strong business skills toward actively supporting an employer in maximizing performance.
- talented professional offering over 23 years of solid and progressive experience in business operations, administrative support, project management, and client relations within healthcare, artistic and technical industries.
- gifted manager, skilled in implementing strategic marketing plans, driving business service sales and facilitating productive business relationships.
- in depth experience in client-focused industries focused on delivering world class customer service.
- adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
- apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
- recognized as hardworking, creative and innovative professional, with a proven commitment to work quality.
- dynamic communication, organization, troubleshooting, and relationship management skills.
technically proficient procomm plus, desi, pc anywhere, internet explorer,
microsoft office suite, win 95/98/2000/xp, adobe photoshop cs3/cs4
mitel: 3300ip, sx2000, ops manager, nupoint,
avaya: overture 200, overture 300, overture 250, vmx100 & vp100, & d.i.a.l.
toshiba: strata dk8, 16e, dk 24, 56, 96, 280, 424, dk admin, and stratagy dk
teltronics: vision ls, srx system one, mrp, xiox (gbs for windows)
independent contractor/owner for your health 2005-present
- actively provide pain relief and health/wellness services to numerous businesses, including san ramon private practice, kaiser permanente in pleasanton and oracle in pleasanton.
- sharp business acumen and experience in managing broad scope of operations, from sales, marketing and advertising to scheduling and client services.
sr. technical support specialist voicepro date-2008
- drove a reduction of overall costs, decrease in dispatches and increase in customer satisfaction through the timely and accurate resolution of complex technical issues.
- consistently ensured delivery of quality customer service vital to sustaining and growing accounts.
sr. project manager/system design consultant voicepro 1987-date
- successfully led user product training classes for 100 attendees and provided system administrator training product installations and reconfigurations.
administrative/clerical temp assignments career network 1987
- proficiently fielded telephone calls, handled correspondence, scheduled appointments, and coordinated travel for the medical equipment dept. of hewlett packard and the mwbe dept. of pacific bell.
administrative assistant/account liaison jc graphic 1987
- facilitated productive vendor/artists relationships to achieve competitive pricing and boost product quality.
bachelors of fine arts in illustration academy of art university present
state certified/licensed massage therapist world school
certified clinical hypnotherapist hypnotherapy training institute
bls certification american heart association
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