yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

phonexxx-xxx-xxxx  xxx-xxx-xxxx

email: abc@xyz.com

~ objective ~

 

dynamic information technology student eager to contribute excellent technical acumen, outstanding customer service expertise, and an exemplary work ethic toward assisting a progressive company in achieving and surpassing business goals.

~ technical expertise ~

 

programming / languages:      visual basic, html

networking:                              tcp/ip, dhcp, dns, astaro firewalls, vpn, network security & administration

operating systems:                  linux, microsoft windows

software & tools:                     microsoft office suite (word, excel, powerpoint, access, and outlook)

assembly & repair:                  pc set up and configuration, software installation, peripherals

~ education ~

 

b.s. degree, information technology ~ minor in computer security (in progress)

mount aloysius college, cresson, pa, expected completion 2010

         president s list, fall 2008; 3.9 gpa

 

a.a.s. degree, cyber security management

luzerne county community college, nanticoke, pa, graduated 2008

• dean s list, 2007; honors list, 2006; 3.6 gpa

~ professional experience ~

 

wegmans food markets inc., wilkes-barre, pa, 2007 to 2008

customer service associate c deli

• selected and awarded as employee of the month in april 2008 based on dynamic performance, superior customer service, and sharp attention to cleanliness and quality assurance.

 

toys r us, wilkes-barre, pa, 2006 to 2007

customer service associate-electronics

• provided first-rate customer service, processed cash and credit card transactions, and coordinated visually-appealing merchandise displays to entice shoppers and maximize sales.
• handpicked based on proven leadership attributes to train and mentor new employees in customer service standards.

 

dan jones masonry, white haven, pa, 2004 to 2007

stone mason

         demonstrated sharp project management skills in successfully steering projects from planning and building foundations based on detailed blueprints to consistently interfacing with homeowners to ensure on-time delivery per customer requirements.

 

additional experience includes: dishwasher, charlie weaver s restaurant, white haven, pa, 2002 to 2006.