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yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
objective
experienced management/business development professional eager to contribute dynamic operations, customer service, personnel supervision, administrative and business development skills in a challenging assignment.
career profile
ø over 16 years of experience in management, customer service, operations and organizational coordination.
ø b.s., business management.
ø consistently meet and exceed challenging business development objectives for building market share and recognition.
ø strategically coordinate and collaborate with co-workers and customers to maximize organizational performance.
technology skills
microsoft office suite, quatro pro, quicken
professional experience
lawson & company, tucson, az most recent
owner & office manager
developed and maintained office, including filing system, record keeping and messaging.
ensured punctual and accurate processing of all monies and verified worker s compensation, general liabilities and builders risk.
prioritized workload, performed materials research cost analyses and negotiated with vendors.
established relationships with clients, generated reports for each building project and ensured compliance with building codes.
national bank of arizona, tucson, az 2002 - 2005
real estate loan officer & real estate construction processor
established new business relationships and managed multiple projects simultaneously.
assimilated construction loans, ensured integrity of loan process and performed cold calling.
educated clients about loan qualifications/requirements and developed positive loan presentations.
analyzed and interpreted data and drafted thorough documentation.
rcb bank, claremore, ok 1999 - 2002
relationship banker/administrative assistant/internet banking coordinator
assisted vice president of operations.
established new internet accounts for and assisted/educated customers.
researched and analyzed internet banking websites.
yyyyyy x. yyyyyy
page two
prior background
realtor & sales associate for gordona duca realtors generating market analyses for procuring listings, developing ad presentations for promoting for-sale homes and providing clients with information on area market comparables.
office & shipping manager for imax corporation responsible for office duties, traveling to set up trade shows in us, represent company and market products, coordinating office assignments and warehouse shipments, researching truck freight costs, filing claims and presenting compliance documentation.
education
hogan school of real estate, tucson, az
sales pre-license, 2004
university of phoenix, tulsa, ok
bachelor of science, business management 2001
rogers university, claremore, ok, 1999
career track professional telephone skills seminar, 1997
dun & bradstreet handling excuses and getting results with collections seminar, 1997
coffeyville community college, coffeyville, ks, 1993
certifications
american red cross cpr/aed
american red cross standard first aid
yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
cover letter text
date
hiring agent name
title
company name
address
city, state zip code
dear :
i am currently seeking a challenging career opportunity and am submitting my resume for your review. in advance, i thank you for your time and consideration.
as demonstrated in the accompanying resume, my professional qualifications include over 16 years of customer service, coordination, operations, documentation and management experience. to complement this background, i possess business development, analytical and problem-solving capabilities. as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance.
i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.
sincerely,
yyyyyy x. yyyyyy
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