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Yyyyyy x. yyyyyy
517 Burn Hill Road ~ Shermans Dale, PA 17090
xxx-xxx-xxxx
abc@xyz.com
Certified Pre-Owned Trainer/Consultant Candidate
Qualifications Profile
Ø Offering a decade of experience in retail automotive sector, with expertise in full-scope Pre-Owned sales and operations management
Attained 325% profit growth, 2007-2009
Consistently Ranked #1 or #2 in sales volume, 2000-2005
Ø Excel in training, developing, coaching, motivating, and leading high-performance dealership staff; equally effective in group and one-on-one training settings
Ø Strategically define and implement dynamic training programs/plans customized to the dealership and the employees in order to maximize results
Ø Adept in conducting comprehensive analysis of dealership practices, policies and operational structures as well as business data/reports to identify, troubleshoot and resolve inefficiencies and boost bottom-line operational and financial performance
Ø Exceptional communication, presentation, negotiation, and relationship building skills
Ø Talent for effectively prioritizing, planning and managing workflow/projects to meet critical timelines
Ø Thrive both in independent and collaborative teamwork environments
Ø Computer savvy, with skills in Windows and Web
Ø Continually participate in industry workshops to maintain expertise and enhance skills and knowledge
Career Track
Sun Motor Cars Mercedes Benz-Mechanicsburg, PA 2007-Present
Pre-Owned Manager
LB Smith Ford 2000-2007
Used Car Manager; 2005-2007
Sales Representative; 2000-2005
Have steadily progressed over course of a decade, with current accountability for driving all areas of sales/operations focused on optimizing inventory turn while maximizing gross profit; capitalize on velocity approach and emphasize market days supply/equity position of vehicle to achieve objectives
Demonstrate dynamic leadership skills in training, motivating and directing sales force; focus on multi-step sales process and long-term client relationship building
Conduct competitive trade-in appraisals, acquire inventory and set pricing; perform daily monitoring of inventory via website and review internet page views against detailed page views as well as manage conversion rate through optimal photos, pricing and vehicle descriptions and assess market position based on competitive sets within market
Secure off-lease cars through Mercedes Benz Financial on-line as well as assure dealerships sell assigned amount quarterly in support of consistently meeting bonus
Ensure efficient, quality recondition processes
Present, negotiate and close both new and used car deals to continually achieve high-volume sales
Concurrent with Used Car Manager position at LB Smith Ford, served as Finance Manager; gained and applied strong skills in financing and aftermarket product sales available through Ford Motor Credit
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Yyyyyy x. yyyyyy Page 2 of 2
Professional Development
NCM 20 Group Member, 2009-present
Joe Verde Closing and Negotiating Workshop, 2009
Mercedes Benz Pre-Owned for Profit Workshop, 2008
NCM Used Car Manager Boot Camp, 2006
Ford Motor Credit F&I Training, 2005
Joe Verde Team Leadership Workshop, 2005
Joe Verde Advanced Closing Clinic, 2003
Joe Verde Professional Sales Training, 2001
Business Management Studies, The Pennsylvania State University State College
Yyyyyy x. yyyyyy
517 Burn Hill Road
Shermans Dale, PA 17090
xxx-xxx-xxxx
abc@xyz.com
Date
Hiring Agent Name
Title
Company Name
Address
City/State/Zip Code
Dear__________________:
I am extremely interested in being considered for a Certified Pre-Owned Trainer/Consultant position, and am submitting my resume for review. In advance, thank you for your time and consideration.
As demonstrated, I offer approximately a decade of progressive experience in the retail automotive industry, promoting after 5 years as a Sales Representative with LB Smith Ford to Used Car Manager prior to joining Sun Motor Cars Mercedes Benz in 2007 as their Pre-Owned Manager. Key responsibilities have been to contribute my industry expertise and dynamic communication skills toward developing and implementing effective training programs as well as analyzing broad areas of operations and consulting on/facilitating strategies for enhanced bottom-line performance. Further, I believe my ongoing participation in personal professional development through intensive training programs and workshops illustrates my commitment not only to my career, but to the success of the employer.
As an employee, you will find me to be a driven leader and collaborative team player prepared to deliver immediate and long-term results. I am confident that I could be a valuable asset in this position, and look forward to interviewing with you in the near future.
Sincerely,
Yyyyyy x. yyyyyy
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