Project Manager ▪ Quality Engineer

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  A seasoned professional with comprehensive experience and visible achievements in the automotive industry

  Proven track record for implementing strategies that enhance productivity and profitability

  Excel in engineering project management and process improvement

  Drive quality control and material management

  Excellent problem-solving skills; adept at assessing needs, communicating value and facilitating resolutions

  Detail-oriented, organized, personable and enthusiastic leader with the ability to comprehend, coordinate and manage multiple projects while focusing on overall scope

  Technical expertise with extensive experience interpreting design drawings and defining specifications and parameters

  Skilled in establishing rapport and building long-term client relationships

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Lear Corporation, Detroit, MI 1989 2007

Program Engineer / Quality Engineer, 1994 2007

  Oversaw full-scope responsibilities for program development from concept to production including managing production scheduling using MS Project, preparing and maintaining issues matrix during program launch and performing Test Readiness Review prior to production

  Effective member of a five person team of Program Engineers supporting 12 production lines and 300+ employees

  Successfully launched and managed multiple component programs for the major OEMs and maintained program budgets ranging from $100,000 to $500,000 per program

  Generated 400K in hard savings by performing Design of Experiments (D.O.E.) to facilitate re-design process improvements at zero cost

  Maintained continuous improvement changes by effectively managing sample runs for programs; designed, wrote and managed testing procedures

  Ensured that program changes and new programs were coordinated efficiently within each department (Production, Quality, Human Resources, Information Systems, Maintenance & Materials) by facilitating Advanced Production Quality Planning (APQP) meetings

  Drove quality assurance as program leader for components supplied to Chrysler, BMW, Ford and GM; increased customer loyalty by analyzing and presenting customer feedback data for incorporation into current processes

  Built solid business relationships while defining, submitting and reviewing engineering changes with customers; acted as customer liaison to General Motors

  Upheld high performance standards by overseeing process capability studies, train machine and process operators; supervised and assisted in prototype build planning and build process

  Supported production process by assisting with supplier selection and ensuring capability to manufacture top quality product

  Efficiently audited and revised departmental procedures for ISO/QS certification

 

 

Quality Engineer, 1992-1994

  Maintained customer loyalty by providing exceptional customer service when communicating with multiple customers to ensure that their requirements met or exceeded expectations; established customer quality standards and accurately relayed those standards and concerns to production staff

  Supported internal and external change during launch through collaboration with Program Engineer

  Enhanced overall customer satisfaction by coordinating communication and site visits between departments and customer s Quality Staff, preparing specialty documents for the visits and resolving any issues / concerns; wrote 8D s for corrective actions to solve customer and internal concerns

  Maintained timelines and budget by organizing and supporting supply base, analyzing and managing process variation and controls and overseeing SC and CC capability data for the plant engineer

 

Corporate Lab Technician, 1989-1992

  Sustained quality control while testing manufacturing tools and chemicals; performed water titration, flammability and adhesion tests and approved Chemical tankers for compliance to specifications

  Ensured testing was completed correctly by developing test procedures and monitoring temperature and humidity control charts; conducted ILD and elongation testing on foam pads, tear tensile testing to verify density of foam pads

  Accurately certified and approved all template and gauges before production usage

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M.B.A., Wayne State University, Detroit, MI in-progress

 

B.S. in Business Administration, Northwood University, Midland, MI 1995

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  Six Sigma Green Belt

  Team-Oriented Problem Solving

  Statistical Process Control

  APQP

  PPAP

  Design of Engineering

  Developing Poke-Yoke Systems

  QS 9000, TS169