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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

Phone: (xxx-xxx-xxxx

abc@xyz.com

 

Dedicated Project Manager eager to contribute exceptional client relations, team leadership, and technical expertise toward supporting a dynamic employer in optimizing bottom-line performance.

 

Profile

 

Excel in project plan development, risk identification and assessment, change management, and navigating the complete software implementation life cycle. Methodical and focused problem solver with a solid reputation for integrity, presentation and negotiating talents, and commitment to quality control and client satisfaction.  Manage, mentor, and inspire team members and consultants to display productivity and service excellence. Able to swiftly resolve conflicts, elevate team morale, and maximize cooperation and efficiency.  Outstanding performance in contract administration, vendor management, facilitating status meetings, budgeting, and documentation.  

 

Professional Experience

 

Hitachi Data Systems, Discovery Bay, CA, 2006 to 2009

West Region Resource Manager C Professional Services

         Spearheaded business performance optimization throughout West Region consisting of 18 states.

         Partnered with Business Managers to provide appropriately skilled professionals in support of proposal and project delivery criteria.

         Applied polished leadership capabilities toward managing cross-functional group of internal consultants as well partners for project deliverables.

         Diligently tracked and maintained consultant schedules to ensure project availability.

         Elevated client satisfaction and significantly improved resource management processes by enhancing operating processes and creating new programs.

         Fortified internal relationships by participating in regular meetings with regional and district sales managers.

         Collaborated with Project Managers in determining timelines and scope, directing deployment, and overseeing change management.

 

Workbrain, Inc., Newport Beach, CA, 2005 to 2006

Enterprise Project Manager

         Directed complete software implementation lifecycle for Workforce Management project with full accountability for project scope, project timelines, determining milestones and metrics, and tracking and documenting progress/status.

         Teamed with project director in cost-effectively managing budget including forecasts vs. actuals, travel and expenses and collection of receivables.

         Managed and motivated project consultants, consistently emphasizing customer satisfaction and team productivity.

 

Kronos, Inc., Dublin, CA, 2002 to 2005

Enterprise Project Manager/Project Manager III C Professional Services

         Piloted numerous Kronos software implementations including complex projects requiring detailed schedules, risk identification, appropriate mitigations for deliverables mentioned in Professional Services Work Order, and seamless customer communication.

 

Continued

 

 

 

Professional Experience continued                                                                Yyyyyy x. yyyyyy C Page 2 of 2

 

         Exercised strong critical thinking, organizational and prioritization skills to maintain issue/action logs, perform analysis and documentation of change orders, prepare project status reports, and compile internal status reports for executive management.

         Played an active role in business development efforts for Professional Services segment by leveraging cost estimating tools, conducting discovery sessions with customers, and building effective relationships within sales organization.

         Supervised, motivated, evaluated and managed up to 12 consultants throughout ERP projects.

 

Exodus, A Cable & Wireless Service, Santa Clara, CA, 2001 to 2002

Program Manager C Professional Services

  • Navigated pre and post sales Professional Services engagements while concurrently handling internal initiatives geared to improve and enhance Professional Services organization.
  • Expeditiously directed and managed cross-functional project teams and 3rd party vendors in systems integration and application development, with keen attention to timeline and budget adherence.
  • Championed management and support for Operations and IT departments on Asset Inventory project.
  • Authored winning project proposals, formulated in-depth project plan, and served as point of contact for issue resolution and escalation management.

 

GlobalCenter, Inc. (Acquired by Exodus 01/2001), Sunnyvale, CA, 2000 to 2001

Senior Project Manager C Professional Services

         Demonstrated exemplary project management expertise in steering major MDC (Media Distribution Center) Professional Services projects with accountability for Statement of Work and creating project plans.

         Meticulously defined project objectives, established timelines, and delegated tasks to team members.

         Drove and maintained unified efforts among project teams, Sales, and Client Services.

 

Kronos, Inc., Pleasanton, CA, 1999 to 2000

Enterprise Project Manager C Professional Services

         Proficiently orchestrated Kronos Time and Attendance implementations including complex projects involving multiple locations, technologies, and vendors.

         Contributed to business development activities and functioned as focal point for communications between company and clients.

 

Sequoia Analytical, San Carlos, CA, 1993 to 1999

Client Services Manager, Senior Project Manger, Project Manager and Environmental Analyst

  • Steadily advanced through a series of promotions based on outstanding performance; provided consulting expertise to oil companies, large environmental engineering firms, municipalities and private individual businesses to facilitate compliance with EPA, OSHA and local health and safety regulations.
  • Supervised and coordinated internal laboratory analyses for client projects.

 

Education  & Professional Development

 

B.S. Environmental Planning and Management, University of California, Davis, 1992

Project and Program Management Certificate, University of California, Santa Cruz, 2002

Certified PMP (Project Management Professional), 2003 to Present

Member, PMI (Project Management Institute), 2002 to Present

 

Technical/Software Skills

 

Microsoft Office Suite (Visio, Word, Excel, Access), Microsoft Project, ChangePoint, SharePoint, SQL, Oracle, Actuate, Clarify, Siebel, Remedy

 

 

Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

Phone: (xxx-xxx-xxxx

abc@xyz.com

 

 

 

 

 

Date

 

 

 

Hiring Agent Name

Company

Address

City/State/Zip

 

Dear ______________:

 

Are you seeking a sharp and ambitious Project Manager to support your company in maximizing performance?  I am currently exploring new opportunities, and am interested in joining your team.  To acquaint you with my qualifications, I m submitting my resume for your review.  In advance, thank you for your time and consideration.

 

As demonstrated, I offer seasoned experience in directing technology-driven business solutions which streamline and expedite business operations and capture measurable cost savings. I excel in project management, team building and leadership, scheduling, budgeting, and business development.  I also possess first-rate communication skills vital to determining and responding to client needs and forging effective relationships.

 

As a member of your leadership team, I will consistently exhibit dedication to playing a large role in achieving and surpassing goals.  I am eager to meet with you to discuss how my qualifications support your current and prospective needs, and welcome the opportunity to interview at your earliest convenience.

 

Professional regards,

 

 

 

Yyyyyy x. yyyyyy

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