career objective                              

seasoned flight attendant eager to contribute excellent communication skills along with industry knowledge toward actively supporting a progressive fractional jet service airline seeking a driven and productive team member

 

profile                                                

ø  offer numerous years of experience within the airline industry with expertise in customer service, safety procedures, and in-flight support

ø  proficiently train and guide flight attendants; work closely with flight crews to facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention

ø  strong attention to detail and demonstrated ability to perform multiple responsibilities simultaneously in constantly changing, high-pressure settings

ø  dynamic communication, presentation, negotiation, and relationship management skills

ø  proactive team player equally effective in independent and collaborative environments

ø  fully bilingual in spanish and english, with translation and instruction experience; additional portuguese and italian language skills

 

professional experience                

flight attendant, united airlines                                           8/91 c present

• successfully perform a broad range of duties while providing outstanding customer service; consistently achieve very high levels of guest satisfaction
• support pilots and crew members in all aspects of operations during extensive overseas travels, including flights to central america, south america, europe, japan, australia, new zealand, and kuwait
• coordinate food and beverage services, tax-free shopping, and connecting flight arrangements
• assist travelers with special needs and requests; provide translation services
• conduct safety inspections; implement safety measures; instruct passengers on take-off, landing, and emergency procedures; perform security sweeps throughout the cabin
• ensure compliance with corporate policies as well as faa regulations

 

~ key achievements ~

• awarded numerous orchid letters in recognition of outstanding service
• selected to instruct air-spanish to flight attendants in a special program

 

education                                           

studies in liberal arts, universidad de antioquia, medellin, colombia

 

~ certifications ~

cpr ~ aed ~ annual faa emergency procedures training

 

 

 

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dear__________________:

 

i am currently seeking a challenging career opportunity in a insert job title capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include a strong background working as a flight attendant for a major airline servicing a diverse, international client base.  i excel at providing courteous and knowledgeable customer service, and am adept at quickly adapting to working environments.  my superior communication skills and understanding of air travel regulations have consistently proven instrumental to my success in training staff and ensuring optimal levels of safety.  to complement this background, i have completed certifications in cpr, aed, and annual faa trainings.  additionally, i offer strong language proficiencies with fluency in english and spanish.  

 

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

 

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