yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000                                    abc@xyz.com                                                                              (xxx-xxx-xxxx

career objective

results-driven human resources and operational management specialist eager to contribute superior analytical, organizational, and communication skills toward supporting the employer as a motivated and productive team member

profile

ø  offer solid experience in operational management, human resources, staff development, and client relations

ø  facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention; cultivate long-term business relationships that result in repeat business and referrals

ø  successfully recruit, train, and direct top-performing support teams; strategically plan and coordinate workflow and human resources for optimal coverage while containing labor costs

ø  conduct detailed analyses to develop process improvements, standardizations, business documentation, resource allocations, and operational structures that maximize productivity

ø  sharp business acumen and experienced in managing broad scope of functions; demonstrated ability to perform multiple responsibilities simultaneously and under heavy pressure

ø  dynamic communication, presentation, negotiation, and relationship management skills; maintain highest ethical standards and confidentiality

ø  strong technical proficiencies, including windows operating systems, microsoft office (word, excel, powerpoint, access, outlook), adobe photoshop, adobe illustrator, novell groupwise, quickbooks, paradigm, lotus notes, and singular accountant

ø  fluent in greek

~ key achievements ~

         co-founded, established policies and procedures, and directed all aspects of operations for greece-based financial consulting firm catering to multi-million-dollar property investors  

         expertly coordinated the purchase, sale, lease, and development of properties on behalf of lysis business and individual clients; negotiated favorable contracts and managed financial reporting

         authored all lysis financial consulting & business development staff job descriptions; recruited, hired, trained, and managed 10+ member team

         in recognition of outstanding performance, steadily progressed within the brennan center for justice at nyu school of law to attain ultimate position entrusted with performing a broad range of hr and operational management functions

         played an integral role in supporting the brennan center through period of rapid staff expansion from 20 to 100 employees; actively participated on various search committees and contributed to two executive director searches

         collaborated with the brennan center s administrative director and the coo to establish an official hr department; created policies and processes addressing hiring/firing, exit interviews, compensation, health benefits, health and safety measures, additionally rewrote employee handbook and launched diversity training program

         developed and implemented highly effective filing system for 500+ electronic and hard copy personnel records for the brennan center

         partnered with the brennan center s it manager on enterprise-wide roll out of novell groupwise calendar, including installation, training, and development of information management rules

         worked closely with hr staff on recruiting guidelines and techniques for recruiting administrative and legal interns, managing 1,000+ incoming applications, and assigning work to interns across multiple programs at the brennan center

         successfully increased employee morale at the brennan center by creating and coordinating highly popular special events, including weekly pizza lunches, summer picnics, treasure hunts, bowling outings

professional experience

u.s. census bureau, department of commerce, nutley, nj                                                                                                                  2010 c present

enumerator

lysis financial consulting & business development, llc, ierapetra, crete, greece                                                                            2006 c 2010
director of operations & client services manager / co-owner

brennan center for justice at nyu school of law, new york, ny                                                                                                              2000 c 2007
operations manager (2005 c 2007)  

operations & public affairs coordinator (2003 c 2005)

program associate (2001 c 2003)

democracy associate / paralegal (2000 c 2001)

aids resource foundation for children (arfc), newark, nj                                                                                                                                  2000
developmental aide / administrative intern

education

cornell university, school of industrial and labor relations, ithaca, ny                                                       anticipated completion october 2010
certificate program in human resources practices

 

rutgers, the state university of new jersey, new brunswick, nj                                                                                                                           2000
bachelor of arts in political science

         member, sigma kappa sorority, sigma phi chapter

 

~ professional development & affiliation ~

member, national human resources association (nhra) ~ communications and public affairs training ~ diversity training