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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000
abc@xyz.com

 


objective

productive, quality-oriented executive administrator eager to contribute exceptional project management, interpersonal relation and clerical skills toward optimizing operations of a progressive organization.

 

profile

ø  offer extensive experience in financial planning/control, change management and organizational integration, with comprehensive management background.

ø  effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.

ø  proactively train, develop and direct motivated teams and create a collaborative environment conducive to achieving high levels of employee retention and job satisfaction.

ø  proven ability to manage confidential and sensitive information.

ø  dynamic communication, presentation and relationship building abilities.

ø  highly versatile; quickly master new roles, responsibilities, technologies, and environments.

ø  facilitate smooth communication between staff and senior personnel and expedite workflow to attain objectives.

ø  demonstrate outstanding problem solving and active listening skills; diffuse difficult situations with tact and ease.

 

key career achievements

ø  successfully achieved 100% on-time completion of agency annual renewal packets within a short time frame, applying exceptional prioritizing and multitasking abilities toward achieving goals and timelines.

ø  consistently maintained a 99% annual retention of existing agencies by building and establishing key relationships and liaising effectively with agencies.

ø  efficiently shortened the sales cycle by co-developing and implementing innovative process company-wide.

 

professional experience

the security group, inc. - meridian, id                                                                                              2008-present
executive administrator

  contribute detail orientation and organizational skills toward opening, closing and updating security monitoring accounts and generating invoices.

  proficiently prepare quick quotes and proposals for existing accounts and new opportunities, exhibiting advanced written communication skills in supporting daily operations.

  conduct comprehensive research and analysis of part numbers in order to verify pricing.

  demonstrate solid understanding of financial practices and principles in proficiently processing accounts receivable and collections.

  concurrently apply sharp business acumen toward providing efficient administrative support and effectively responding to telephone inquiries, illustrating ability to manage multiple functions.

 

the perfect solution - meridian, id                                                                                       2003-2008  
office administrator

  collaborated with 100+ national and international collection agencies to support them in obtaining their idaho collection permit.

  ensured strict compliance with idaho state law while maintaining positive a/r status on all accounts.

 

 

 

 

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yyyyyy x. yyyyyy                                                                                                                                                   page 2 of 2

 

 

micron pc - meridian, id                                                                                                      2001-2002
international sales

  applied advanced communication and problem solving skills toward acting as primary point of contact in responding to customer inquiries, troubleshooting issues and resolving complaints.

  contributed strong project management qualities in overseeing various inside sales accounts including western europe, canada and apo/fpo military.

  processed incoming orders and notified customers of delivery confirmation, with strong focus on optimizing accuracy, timeliness and efficiency.

 

compaq computers (previously digital equipment corp.) - meridian, id                                1993-1998
new distributor training & project manager (1998)

  trained, mentored and motivated new distributors throughout the pacific northwest, playing an instrumental role in their development.

  innovatively designed, developed and launched a consistent sales strategy process for team, integral to boosting sales and maximizing performance.

maintenance services/software executive administrator (1993-1997)

  cost-effectively managed $1m in microsoft select agreements and recovered $75k+ in lost district revenue through auditing existing customer contracts.

 

ibm - boise, id                                                                                                                    1996-1997
sales cycle pilot program project administrator

  successfully promoted superior service and exceptional customer satisfaction by promptly resolving customer complaints, delivery issues, and critical problems.

  exhibited dynamic leadership qualities in successfully building, training and directing strong, loyal teams.

  demonstrated solid written and oral communication skills in writing complex proposals, liaising with legal and quality assurance departments, and spearheading negotiation of 3rd party and subcontractor quotes.

 

prior experience highlights

 

us army - germany

combat telecommunications & personnel clerk - held nato top secret clearance; awarded army accommodation medals; 2 army achievement medals; 2 good conduct medals; 6 letters of accommodation, 1 noncommissioned officer professional development ribbon w/one oak leaf cluster pin & overseas service ribbon.

 

education

bachelor of arts in english, emphasis in writing - boise state university (boise, id)

 

technical skills

microsoft office (word, excel, powerpoint, outlook, frontpage, publisher), wordperfect, fireworks, internet

 

 

 



 

 

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