yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx • abc@xyz.com

 

 

career objective

results-driven executive eager to contribute expertise in driving operations, business development, p&l, and team building initiatives toward actively collaborating with a dynamic organization in maximizing bottom-line performance.

profile

 

• offer solid and progressive executive-level management experience, including expertise in developing strategic vision, formulating creative action plans and implementing process improvements that drive operational productivity, efficiency and bottom-line profitability.
• in depth expertise in facilitating productive client relationships through the establishing trust, cultivating loyalty and ensuring quality customer service interaction.
• strong hands on knowledge of driving high-level negotiations, conducting dynamic presentations and producing concise documentation.
• proven ability to supervise the analysis of complex resources, development of administrative management policy and resolution of program issues.

• adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
• apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
• recognized ability to express complex thoughts in creative and vibrant presentations; ensure key points are communicated clearly and effectively in both written and oral communications.
• dynamic communication, presentation, negotiation and diplomatic management skills.
• skillful at performing independently or within a team to exceed all operational goals and objectives.
• high levels of technical expertise in microsoft word, excel, powerpoint, publisher, outlook and internet research.

 

key achievements

 

as operational manager at cynergy power, successfully redesigned the solar forecasting program to generate accurate financial models, electricity production forecasts and streamlined information. effectively increased the accuracy of the financial forecasts from under 50% to 98%.

 

as manager of sales at autowest, awarded #1 sales ranking as a result of targeted personnel training, strong leadership and consistent teamwork. successfully trained and mentored under-performing sales consultant to triple production.

 

as director of sales at niello, assumed control over under-producing department and effectively raised sales by over 700%, ranking #2 in the dealership for gross annual vehicle sales. actively raised regional customer service rating of 85% by achieving a personal customer service rating of 97%;

 

professional experience

 

cynergy power                                                                                                                       2007-present

operations manager

 

autowest mazda/subaru                                                                                                              2006-2007

sales manager

 

niello volkswagen                                                                                                                       2003-2006

internet sales director/sales & leasing consultant

 

professional education

 

bachelor of science in electrical engineering university of california los angeles, ca                       2003

 

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0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx • abc@xyz.com

 

professional experience, continued.

 

operations manager cynergy power                                                                                      2007-present

• ensure competitive market leveraging by conducting comprehensive research to define industry and market trends.
• cost-effectively manage all vendor communication and facilitate productive vendor relationships to achieve competitive pricing and boost bottom-line profitability; reduced material costs by 20% pricing matrix renegotiations.
• effectively draft and design innovative marketing materials, detail customer proposals, creative project presentations and a wide variety of executive-level reports; write proposals for $40m projects.
• successfully establish working partnerships with financial entities to offer operating leases, tax leases, municipal leases, and conventional loans to clients to improve company product and services.

 

sales manager autowest mazda/subaru                                                                                      2006-2007

• effectively hired, trained and directed sales staff and actively collaborated in human resource operation functions such as conducting interviews, leading career development activities, evaluating performance and providing guidance/mentoring; increased team production by 15%.
• successfully applied strategic negotiation skills in steering sales operations to generate high volume growth and revenue; ranked #1 in sales.
• consistently rejuvenated expired sales leads to introduce customers to new products and services.
• actively ensured delivery of quality customer service vital to sustaining and growing accounts; achieved the highest possible customer service rating.
• commended by general manager for building team, closing sales and exceeding production goals.

 

niello volkswagen                                                                                                                       2003-2006

internet sales director/

• responsible for the supervision of dealership internet department, from managing company website operations and generating leads to developing internet marketing campaigns and designing email templates for sales staff.
• collaborated with manager in the re-design of dealership website and internet marketing promotions.
• efficiently supervise the response process for all customer inquiries and resolution for complaints; achieved a 50% faster average customer response time.
• successfully mentored junior sales staff in the sales process, from initial customer interaction to sale close.
• proficiently developed financial structure for each deal, include the negotiation of sales terms.
• consistently assisted sales teams in exceeding sales goals and customer satisfaction ratings.
• achieved departmental roi rating exceeding 15%.
• recognized as top ten in new car sales, named to the prestigious volkswagen sales guild for the us western region.

 

sales & leasing consultant

• effectively manage a broad range of sales operations, including marketing, presentation, and demonstration of products; exceeded sales goals by 10%.
• hand picked by general manager as it point person, handled computer system maintenance, upgrades and service requests on behalf of dealership.
• earned volkswagen new car sales consultant certification, resulting in a #2 overall dealership ranking for gross annual vehicle sales.
• managed all customer concerns regarding newly purchased automobile in a timely and efficient manner; exceeded the region customer service rating of 85% by achieving a personal customer service rating of 97%
• selected from sales consultant pool as dealership representative at new model launches and inaugural ride and drive events.
• successfully trained all sales consultants in the use of the crm software to increase company sales.
• responsible for completing credit applications, presenting financial structures for both leases and conventional loans and closing client sales.

yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx • abc@xyz.com

 

 

 

 

 

date

 

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging career opportunity in a (specific job title) capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include experience in company operations, employee development and client services. an examination of my credentials will confirm that i am a skilled professional who thrives in a challenging work environment. i am driven, independently motivated, and results-oriented. i enjoy a challenge and work hard to achieve success. it is my practice to operate within a strict conduct of professionalism and integrity with my clientele. to complement this background, i offer a background in driving high-level negotiations, conducting dynamic presentations and producing concise documentation.

 

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

 

 

yyyyyy x. yyyyyy

yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx • abc@xyz.com

 

 

 

 

 

date

 

 

 

contact name

company name

address

city/state/zip code

 

dear _______________________________:

 

i would like to thank you for providing me the opportunity to interview with you and discuss the exciting (specific job title) position currently available with your company.  having gained a deeper insight into the job requirements and your objectives, i am confident you will find me a valuable asset in achieving your goals.

 

as discussed, i am an enthusiastic, disciplined team player eager to launch a successful career as a dedicated member of your staff.  i believe you will find my dynamic communication, presentation, negotiation and customer relation skills vital to your operations and look forward to contributing to your success.

 

should you have any additional questions, or to discuss future employment opportunities, please feel free to contact me at your earliest convenience.  again, thank you for the enlightening interview.  i look forward to your response.

 

sincerely,

 

 

 

 

 

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