yyyyyy x. yyyyyy           6030 fauntleroy way sw #0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                                                  xxx-xxx-xxxx

abc@xyz.com

objective

experienced business professional offering dynamic skills in management, team building, vendor relations, customer service and front desk operations seeking a hotel night audit/management assignment.

career profile

ø  over seven years of background in personal assistance and hospitality management.

ø  solid experience in all phases of customer satisfaction and staff supervision.

ø  record of progression to assignments of increasing authority and responsibility.

ø  adept in training employees and maintaining communication

ø  skilled in coordinating with multiple suppliers and departments.

ø  provide in-depth, accurate revenue forecasting, auditing and report generation.

ø  excellent capacity in prioritization, problem solving and effectiveness in fast-paced situations.

ø  well-organized multi-tasker with exceptional interpersonal skills.

ø  deliver outstanding administration on a consistent basis.

professional experience

hotel andra, seattle, wa                                                                                                             2009 - present

night auditor & manager on duty

       check guests in and out, accept reservations and post all charges to guest folios.

       complete all checklist requirements and ensure guest satisfaction during stay.

       produce mod, reservations and daily revenue reports.

 

yankee doodles, santa monica, ca                                                                                                2008 - 2009

barback

       cut fruit, cleaned glassware, filled wells, retapped kegs and stock beverages.

       closed bar at end of night and prepared area for opening shift.

       checked identification to verify patrons age. 

 

malibu country inn, malibu, ca                                                                                                                  2007

front desk agent

       checked guests in and out, accepted reservations, confirmed calls and operated switchboard.

       trained new front desk agents and coordinated communication between restaurant and hotel.

       completed night audit and monthly occupancy tax reports.

 

lucky strike entertainment, hollywood, ca                                                                                      2005 - 2007

barback

       cut fruit, cleaned glassware, filled wells, retapped kegs and stock beverages.

       closed bar at end of night and prepared area for opening shift.

       checked identification to verify patrons age and ran food from kitchen.

 

gladstone s seafood, universal city, ca                                                                                         2005 - 2006

server

       accepted food and drink orders and attended to needs of customers.

       upsold wines, liquor, dishes and daily specials.

 

trax recording studio, hollywood, ca                                                                                            2003 - 2004

intern/second engineer/runner

       ran errands, took food orders and maintained common areas and studio.

       scheduled sessions, answered phones, confirmed calls and made lunch and dinner for staff.

       performed analog transfers to digital, set up microphones and supported engineer.

 

capitol records, hollywood, ca                                                                                                      2002 - 2005

personal assistant to vice president & production assistant

       ran errands, answered phones, paid bills, scheduled appointments and arranged travel itineraries.

       maintained contact with accountant and implemented personal budget for employer.

yyyyyy x. yyyyyy           6030 fauntleroy way sw #0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                                                  xxx-xxx-xxxx

abc@xyz.com

 

 

cover letter text

 

date

 

 

 

hiring agent name

title

company name

address

city, state   zip code

 

dear                   :

 

i am currently seeking a challenging career opportunity in a hotel night audit capacity and am submitting my resume for your review.  in advance, i thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include over seven years of personal assistance, coordination, communication, hospitality management and customer service experience. to complement this background, i possess staff management, analytical and problem-solving capabilities. as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. 

 

i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.

 

 

 

 

sincerely,

 

 

 

yyyyyy x. yyyyyy

 

 

 

 

 

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