yyyyyy x. yyyyyy

▪ 0000 xxxxxx xxxx , xxxx , xxxxx 00000 ▪

xxx-xxx-xxxx ▪ abc@xyz.com ▪

driven business professional seeking a challenging position in management, where expertise in company operations, employee supervision, and client services will prove instrumental to company success.

career profile

 

• a results-oriented wholesale account executive with experience in business operations, client services, and building strong broker relationships.
• in-depth expertise in identifying and capitalizing on opportunities to penetrate and develop client markets.
• adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
• apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
• contribute proactive planning, developing, and implementing of sales campaigns / promotions to expand utilization of company products and services.
• skillful at performing independently or within a team to exceed all operational goals and objectives.
• dynamic communication, presentation, negotiation, and relationship management skills.
• proven ability to lead and motivate team members to ensure success.
• track record for diagnosing complex problems and consistently delivering effective solutions.
• recognized nine times as president club winner and three times number one in the nation.
• received achievement awards for highest broker productivity and highest pull through.

professional experience

 

account executive citimortgage                                                                                                      2003-present

account executive first nationwide mortgage (acquired by citimortgage)                                           1995-2002

• sharp business acumen and experience in managing broad scope of operations, from cultivating relationships with mortgage brokers, file submission and brokers training to supervising closure rate and requirements.
• successfully steer mortgage sale operations to generate high volume growth and revenue.
• effectively communicate with brokers regarding updated guidelines and procedures; ensure clients satisfaction and facilitate swift approval.
• efficiently train personnel on new file submission and assist in marketing efforts by providing advertising materials to generate new business.

 

retail agent/account executive cal fed lending (acquired by first nationwide mortgage)                    1990-1995

• successfully cultivated strong working relationships with realtor and borrowers; ensuring collection of necessary documentation for qualification.
• responsible for pre-qualifying borrowers to facilitate home purchase negotiations.

 

loan secretary/processor home savings of america                                                                          1987-1990

• proficiently verified loan documents, managed declined and withdrawn files to meet fair lending requirements.

• demonstrate capacity to provide comprehensive support for all staff including scheduling meetings, client accounts, and effectively managing all essential tasks.
• adept at developing and maintaining detailed administrative and procedural processes to reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.

education

 

university of san antonio san antonio , tx                                                                                         1983

coursework in business

 

business management school addis ababa , ethiopia