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Yyyyyy x. yyyyyy
400 Lucera Court, # 0000 xxxxxx xxxx , xxxx , xxxxx 00000
(xxx-xxx-xxxx | abc@xyz.com
Bilingual (English/French) Sales Professional eager to contribute exceptional Market Research,
Relationship Building, and Customer Service expertise toward supporting a dynamic employer in optimizing revenue growth and profits.
Profile
Demonstrate an engaging personality which can be leveraged to establish immediate rapport, gain prospects confidence, and secure new business
Outstanding proficiencies in market research, competitive intelligence, mastering product knowledge, and negotiating the sale.
Extremely versatile; quickly adapt to new roles, responsibilities, industries, and environments.
Adept at assessing and quickly determining prospect s needs, tastes and preferences, and taking immediate action to ensure satisfaction.
Computer skills include Microsoft Word, Works, Access, PowerPoint, and Outlook.
Education
B.A. Business Administration/Marketing, Fresno Pacific University, 2004
Professional Development:
Gemologist Diploma, Gemological Institute Of America, 2006
Professional Experience
Ben Bridge Jeweler, Brea, CA, 2007 to Present
Customer Service Representative / Gemologist
Deliver exceptional sales and service by assisting customers in product selection, processing sales transactions, and facilitating company s promotional efforts.
Performed broad-scope store activities such as opening and closing, maintaining documentation, and organizing visually-appealing merchandise displays to drive traffic and propel sales growth.
Consistently meet or exceed monthly and annual revenue goals and sales targets.
Robinson s May, Montclair, CA, 2004 to 2005
Customer Service Representative
- Demonstrated outstanding talents throughout the sales cycle from establishing rapport through to negotiating and closing.
- Accurately assessed prospects needs, presented selections, and closed the sale.
Northpoint Leadership Academy, Fresno, CA, 2003 to 2004
Marketing Consultant
- Conducted in-depth market research in support of developing marketing plan for new charter school.
- Collected critical data, performed field work, and formulated compelling marketing campaign featuring radio spot, brochure, banners, email blasts and phone calls.
- Fostered strategic relationships with vendors to precisely track, manage and drive influential marketing campaigns, compile reports and statistics on campaign results, and meet goals for sales appointments.
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